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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.8 out of 5 stars with 49400 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, consistently reliable overall performance, and sleek design. They frequently praise its comfortable feel, solid battery life, and immersive haptic feedback. However, a significant concern for many users is the prominent issue of stick drift. Some also find the product to be pricey and express minor concerns about its size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 49,393 reviews
  • Rated 1 out of 5 stars

    Durability poor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undurable product, stick drift usually occurs within one year of day to day use. Recommend forking the extra 130 for the better controller.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left analog stick

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote worked fine for about 3 months and that was it. I used it a decent amount no crazy accidents or anything and the left analog stick started acting very weird. It made me stop playing my PS5 for awhile solely because of how unreliable it was. When i asked if i should pay to get it fixed, they recommended buying an entire new one. A year later im dusting off the PS5 and bought a new controller that is supposed to be updated and with a warranty just to be safe. The white controller that came with my PS5 did the same thing as well in the same amount of time. So annoying

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great for a couple of months and then they quit charging

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Sony DualSense - Chroma Indigo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has revised their controller design over years, and the current DualSense, for the PS5, inherits the best of the previous DualShock controllers. I think that we are generally well past the point of Xbox-vs-PlayStation controllers; If you prefer one, then that’s nice. Most modern PC gaming can work well with either by now, so you only get locked into one style if you’re using that specific console. And honestly, both are great controllers. It’s just preference. Where the Sony DualSense differentiates itself is with the unique touchpad (like the DS4 before it), and the adaptive haptics and trigger feedback. These are potentially really cool to use, when games take advantage of the features… But most don’t use more than a portion of that functionality. Team Asobi’s Astro Bot titles are almost the only ones to go “all in” on those features. And some other games do try to use the trigger feedback to provide more player info regarding things like bow/arrow, recoil, tension, etc. And many more use a bit of the rumble and haptics. It is capable of a very “HD” level of feedback, which can convey the surface on which a characters walks or drives, down to the tiniest details. Still comes down to how well a game implements it. This color variant is nice, although it doesn’t quite have the same textured feel in hand as the more matte versions. But it looks stellar, if this is your style. I like this one about as much as the Chroma Pearl. Otherwise, it’s the same controller - Pretty durable, decent battery life, all the audio features (mic, speaker, audio jack), and the nice USB-C rechargeable battery. I do recommend the Sony charging dock, which uses contacts below the analog sticks, rather than having to plug/unplug all the time. There are a few third party versions which are okay too, like one by Razer, but it’s only for single controllers. The only “con” worth mentioning is that the price just hasn’t ever gone down on these, and like most video game consoles, accessories, or software, prices only seem to go up. I only purchase extra controllers while there is a sale, so it was very exciting to see these special edition ones drop enough for me to rationalize getting one. Overall, still a great controller. It’s the only real controller for PS5, and works pretty nicely for PC gaming too. The color is up to your taste. Many of the features are just not utilized by all of the games, but it’s cool what they’ve packed into this thing. Value is the only point where I get hesitant, just because of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Comfort and Immersion

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ergonomics on this controller are top tier, making it incredibly comfortable to hold for hours at a time. The textured grip on the back feels great and keeps it secure in your hands during intense moments. What really sets it apart is the tactile feedback, which adds a whole new layer of immersion to gaming because you can actually feel the different surfaces or environments in compatible titles. The adaptive triggers provide realistic resistance that makes actions feel much more deliberate and satisfying. It pairs easily across multiple devices, maintains a rock solid wireless connection, and feels incredibly durable and premium from top to bottom.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t Hold Charge for Long

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but doesn’t hold charge for too long. Constantly needs to be charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    49.99 & BB points

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a oem Sony camo controller. Tried to get my dad a ps4 and none around (59.99+) Bought for my wife to give me for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 controller is hands down the best controller I’ve ever used. The build quality feels solid and comfortable, even during long gaming sessions. The adaptive triggers and haptic feedback at a whole new level of immersion you can actually feel what’s happening in the game. Button response is smooth and precise, the grip feels great, and the battery life holds up well. Whether I’m playing action games, sports, or shooters, everything feels more responsive and engaging. Overall, this controller takes gaming to the next level and makes every game more fun to play. Definitely a must have for a PS5 owner.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the controller has a glitch in it, so when I use it it takes a minute for me to press the buttons so that they can work again and my joy sticks work but when I use them in a driving game the car doesn’t turn at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    3 month controller :(

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. It's April 1st and the stick drift is so bad it's unusable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    PlayStation 5 remote controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PlayStation controller have been broken can get a new controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the collor. And of course this is the best controler ever created. Love the trigger adaptation in every single game.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Item not as described

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incorrect item condition status. Controller was a different finish suggesting it was pulled from a system combo and returned to Best Buy, rather than a returned loose sold controller. Also the headset connection port was cracked, which I would consider fair used condition, not excellent.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Defectice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective, the controller has stick drift to the left side

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Sony DualSense Wireless Controller Chroma Teal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller feels very comfortable and responsive. The buttons are smooth and the vibration feedback adds to the gaming experience. Battery life is solid and the design looks great. Works well on PS5 and PC. Highly recommend for any gamer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Plastic housing is defective, does not fit correct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a backup controller so I haven't used it after purchasing. I finally decided to use and noticed that the dark plastic corner of the left side of the controller was loose. It seems that there are two tabs that need to lock into notches in the connecting plastic housing, but there is only one notch. The corner sticks out and can easily be pulled off from the controller. What's worse is that it digs into your hand when you are using it. Not happy at all about this, especially after paying extra for this camo skin. I wish I noticed it sooner or I would have returned it immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vibration!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has developed a amazing controller that vibrants like no other. My wife loves the vibration!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Sony PS5 DualSense Wireless Controller Review: The

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Sony PS5 DualSense Wireless Controller, and it has completely transformed my gaming experience. From the moment I unboxed it, I could tell this was a step up from previous PlayStation controllers. First off, the ergonomics are fantastic. The controller fits comfortably in my hands, even during long gaming sessions. The textured grips provide a secure hold, and the overall weight is just right—not too heavy, but not too light. I never feel fatigued, even during hours of play. The adaptive triggers are a game-changer. They add a level of immersion that I didn’t realize I was missing. Whether it’s the tension of drawing a bowstring or the resistance of pressing down on a car’s accelerator, the triggers provide haptic feedback that makes gameplay feel more interactive and realistic. Speaking of haptic feedback, the vibrations are incredibly precise, offering a wide range of sensations that really bring games to life, from subtle rumbles to more intense, impactful vibrations. The built-in microphone is also a nice touch. While I usually use a headset for voice chat, it’s great to have the option to chat directly through the controller if needed. The create button is another handy feature for capturing and sharing gameplay, making it easier to record or stream your moments. The battery life is solid, lasting for hours of uninterrupted gaming, and it charges quickly via USB-C, which is another plus. Overall, the DualSense controller is a phenomenal upgrade and truly enhances the gaming experience on the PS5. Whether you’re into action-packed shooters or immersive story-driven adventures, the added features like adaptive triggers, haptic feedback, and intuitive design make this controller one of the best on the market. Highly recommend it to any PS5 owner!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Sony PS5 DualSense Wireless Controller Review: The

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Sony PS5 DualSense Wireless Controller, and it has completely transformed my gaming experience. From the moment I unboxed it, I could tell this was a step up from previous PlayStation controllers. First off, the ergonomics are fantastic. The controller fits comfortably in my hands, even during long gaming sessions. The textured grips provide a secure hold, and the overall weight is just right—not too heavy, but not too light. I never feel fatigued, even during hours of play. The adaptive triggers are a game-changer. They add a level of immersion that I didn’t realize I was missing. Whether it’s the tension of drawing a bowstring or the resistance of pressing down on a car’s accelerator, the triggers provide haptic feedback that makes gameplay feel more interactive and realistic. Speaking of haptic feedback, the vibrations are incredibly precise, offering a wide range of sensations that really bring games to life, from subtle rumbles to more intense, impactful vibrations. The built-in microphone is also a nice touch. While I usually use a headset for voice chat, it’s great to have the option to chat directly through the controller if needed. The create button is another handy feature for capturing and sharing gameplay, making it easier to record or stream your moments. The battery life is solid, lasting for hours of uninterrupted gaming, and it charges quickly via USB-C, which is another plus. Overall, the DualSense controller is a phenomenal upgrade and truly enhances the gaming experience on the PS5. Whether you’re into action-packed shooters or immersive story-driven adventures, the added features like adaptive triggers, haptic feedback, and intuitive design make this controller one of the best on the market. Highly recommend it to any PS5 owner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than ps4 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nervous to game with a new controller type but it is so much better than ps4 controller

    I would recommend this to a friend