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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.8 out of 5 stars with 49405 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, consistently reliable overall performance, and sleek design. They frequently praise its comfortable feel, solid battery life, and immersive haptic feedback. However, a significant concern for many users is the prominent issue of stick drift. Some also find the product to be pricey and express minor concerns about its size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 49,396 reviews
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. It is very comfortable, the buttons are very responsive, and the vibration feels amazing in PS5 games. The design looks great and the battery lasts a long time. It works perfectly and is totally worth it. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool controller to pair with ps5 headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool looking controller. Came in new perfect condition and goes great with the camo ps5 headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the PS5 controller because it feels comfortable, responsive, and immersive. The haptic feedback adds realistic sensations, and the adaptive triggers make gameplay more dynamic. Its sleek design, great battery life, and smooth controls enhance every session. It makes games feel more alive and keeps me fully engaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning Style Meets Signature Performance"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony DualSense Wireless Controller in Chroma Indigo is a visually striking addition to the PlayStation 5 accessory lineup. Its iridescent finish, shifting between deep blues and purples, offers a unique aesthetic that stands out from standard controller colors. Stunning Iridescent Design: The Chroma Indigo's shimmering finish is frequently praised by users for its dynamic color shifts under different lighting conditions, making it a standout piece in any gaming setup. Standard DualSense Features: Functionally, it retains all the features of the standard DualSense controller, including haptic feedback, adaptive triggers, and a built-in microphone, ensuring an immersive gaming experience. Enhanced Grip Texture: Some users have noted that the grip area features a subtle texture, providing a comfortable hold during extended gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 controller is absolutely fantastic. Right out of the box, it feels premium and well-built, with a comfortable grip that makes long gaming sessions easy and enjoyable. The buttons are super responsive, the analog sticks are smooth and precise, and the triggers feel amazing—especially with adaptive trigger support in PS5 games. The haptic feedback really takes gameplay to the next level and makes everything feel more immersive, whether you’re racing, shooting, or exploring. Battery life has also been solid, lasting through multiple sessions without constantly needing to recharge. Overall, this controller performs exactly as expected (and more) and is a perfect replacement or extra controller for any PS5 owner. I’m very happy with this purchase and would highly recommend it to anyone looking for quality and performance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    do not place online delivery order!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with this at all! i ordered it in the mail and got a Jar of creatine…. so if you order, don’t. definitely pick it up!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No more stick drift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats a fresh controller. Just wish i didn’t go thru them so fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No bueno

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of buttons already making a noise internally...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do jot buy any used staff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougt midnight black playstation controller and it was exelent used like new one then its came like old dirty and a lit of scratch on the device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    DualSense Controller Review – A Game-Changer in Ev

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is hands down the most impressive controller I’ve ever used. Sony truly raised the bar with this one. The standout features are the haptic feedback and adaptive triggers. They make every game feel more immersive than ever. When driving in Gran Turismo 7, I can feel the resistance of the brake pedal, and in Astro’s Playroom, the subtle vibrations perfectly mimic different surfaces underfoot. It’s not just a gimmick—it genuinely changes how you experience games. Comfort is another huge plus. The controller has a solid yet lightweight feel, with a design that fits naturally in the hands. The textured grips add to the comfort, even during long sessions. The built-in speaker and microphone also come in handy for quick chats, and the improved touchpad is more responsive and easier to use. Battery life is solid, and charging with USB-C is fast and convenient. It’s also great that you can use the controller on PC, expanding its versatility beyond just the PS5. Overall, the DualSense is more than a controller—it’s an innovation. It doesn’t just let you play games; it makes you feel them. A must-have piece of tech that elevates the entire PlayStation experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Exceptional Comfort and Next-Level Features

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Wireless Controller continues to impress with its innovative features and ergonomic design. The adaptive triggers and haptic feedback add a new dimension to gameplay, creating a more immersive experience. It feels well-balanced in hand, even during longer sessions. Connectivity across PS5, PC, Mac, and mobile devices is seamless, making it a versatile controller for multiple platforms. The battery life is solid, and overall performance is consistently reliable. A must-have for gamers looking for precision and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Feel

    Rated 5 out of 5 stars

    Eye-Catching Color, Top-Tier Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chroma Teal DualSense controller looks even better in person—vibrant, unique, and a great way to add personality to your setup. All the features you’d expect are here: adaptive triggers, haptic feedback, built-in mic, and that solid DualSense feel. Battery life is reliable, pairing is quick, and it works great for both PS5 gaming and Steam games on my PC. If you're debating colors, this one is a standout without being flashy. Worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller which was bought at bestbuy store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Angry Mom

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with the controllers I have two and neither one of them will charge I will have it on the charger all night and the light flashes like it is charging but as soon as I try to use it, it says low battery.This cost too much money to already have problems like this my son can’t even use it if the controllers won’t work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    The Best Controller Experience on Any Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller remains one of the most immersive parts of gaming on PS5. The haptic feedback and adaptive triggers genuinely add another layer of sensation that makes games feel more alive — pulling a bowstring or braking in a car actually feels different than a simple vibration. It’s sturdy, fits well in my hands, and the built-in mic is surprisingly handy for quick chats without a headset. The battery life is decent too — better than older PlayStation controllers — though I’d still charge it once or twice a week with moderate use. The Midnight Black finish looks sleek and feels solid. No major complaints here. Pros: • Immersive haptics & adaptive triggers. • Comfortable & solid build. Cons: • Battery could be a bit longer for heavy sessions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in 90 days

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons on the left side of the controller stopped working. Done all the trouble shoot by ps5. Just bought this April 3rd. Mind you this is my second controller so is not used as much as my white one. No help from anyone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    DualSense it’s part of the experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a lot of controllers over the years, but the PS5 DualSense honestly feels like a step into the future of gaming. The first thing you notice is the comfort—Sony really nailed the ergonomics. It fits naturally in my hands, even during longer sessions, and the textured grip keeps it from slipping. What really makes it stand out, though, are the adaptive triggers and haptic feedback. Pulling back a bowstring in Horizon Forbidden West or feeling the tension of a gas pedal in Gran Turismo—it’s so immersive that I catch myself grinning. It adds a whole new layer of connection to the game. Battery life is solid, though not endless—I usually get a good 10–12 hours before needing a charge. USB-C charging is quick and way more convenient than micro-USB days. And the built-in mic is surprisingly handy when I don’t want to grab my headset. All in all, the DualSense isn’t just a controller, it’s part of the experience. Once you get used to the haptics and triggers, it’s hard to go back to anything else. If you’re picking up a PS5 or even looking for a second controller, this is absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Exceptional Comfort and Immersion

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ergonomics on this controller are top tier, making it incredibly comfortable to hold for hours at a time. The textured grip on the back feels great and keeps it secure in your hands during intense moments. What really sets it apart is the tactile feedback, which adds a whole new layer of immersion to gaming because you can actually feel the different surfaces or environments in compatible titles. The adaptive triggers provide realistic resistance that makes actions feel much more deliberate and satisfying. It pairs easily across multiple devices, maintains a rock solid wireless connection, and feels incredibly durable and premium from top to bottom.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone talks about the design and how beautiful it is. But nobody talks about the most important, comfort in the hands. The DualSense should be something very comfortable if you are trying to hold it in your hands for many hours. It feels very uncomfortable and full of sharp finishes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best Controller Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is a total game-changer! The haptic feedback and adaptive triggers make games feel so immersive—it’s like you’re really in the action. The design is super comfortable, even during long gaming sessions, and the battery life is solid. I also love the built-in microphone and improved speaker quality, which add extra convenience. It’s a bit pricey, but the features and performance make it worth every penny. If you’re serious about gaming, this controller will elevate your experience. Highly recommend!

    I would recommend this to a friend