Customer Ratings & Reviews

This is the third one that I have purchased since the PS 5 was released. They start out great, but then the joy sticks quit working. I hope Sony improves these. If you buy one spend the money and buy the warranty. You will need it.

Bought tje item and was delivered a purple controller, should have been white but whatever as long as it works I don’t care. Used it a grand total of 10 times and it stopped working. Contact customer support and they tell me to bring it into the store. I do, but since it’s out of the 15 day return I now own a controller that is decoration. Worst customer service I have ever received.

I bought an open box excellent and it wasn’t excellent. It had lots of scratches and food stains and crumbs, like who looked at it and decided with looked like new? In the bright side, the shipping was fast and the return was seemless.

Controller works just fine. But they only last my son like 7 month . I jave to keep buyin new one. Any hit will cause it to lag as he says

Seems to be nice with different colors, especially camouflage, liking it. But would love to have more colors specifically in camouflage

It’s all dirty and mess up, looks really disgusting I can’t believe that you guys just decide to sell it like that, looks like if a 4 years old kid was playing with it

Color is nice but the controller was defective when I got it. The left joystick was alright pulling left. Had to exchange it.

It's a decent controller, though my left stick has gotten stuck a couple times. It's also pretty clunky to hold, but if you use it often enough, you can get used to it fast.

The buttons feels like old and there’s a creepy sound

the charging port broke down after a month, and i cant return it because its past the 15 day return policy Bestbuy has

I’m not giving this 5 stars because I’m replacing my original white ps5 controller once it started drifting. I can’t give it a great review since this is a known issue that Sony ignored. Rant over

So happy to get these controllers during Black Friday sale. Loving that they have the fast C port. However one minus is that they don’t come with the C to C cable and you have to purchase separately. No other issues so far as I recently bought but will update if/when needed.

Stick drift in A MONTH! Never had this happen before. For almost $100 after tax you’d think it’d last a couple months at the very least.

My son needed a new controller from the wear and tear from gaming he does and I know he likes the color purple so it was the perfect Xmas gift for him, He told me he likes the way the controller performs and the grip molding is so I would say this controller is a winner.

Wàs great until the stick drive stuck and now doesn't work. This is the 2nd controller to do same thing in 9 months.

This product works very good for a while, however after a year began to give issues

The pad looks good. I like the color and it sound and vibration functions more than the joy stick that came with the ps5 console.

PS5 controllers are a fraud. They never last 6 months without having stick drift and unresponsive buttons.

Bought pre-owned from best buy. Condition was listed as excellent (like new). Only realized 1 week in that the D-pad was defective (up arrow on D-pad did not work). Quality control on the pre-owned products seems to be cursory at best as a 2nd controller I purchased pre-owned had terrible drift. If you have to buy from Best Buy, recommend new. Don't even bother with pre-owned.

Out of four controller one is not working. Make sure to buy the bestbuy extended warranty since is a pain to get the serial number for sony warranty.