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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.8 out of 5 stars with 49525 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, consistently reliable overall performance, and sleek design. They frequently praise its comfortable feel, solid battery life, and immersive haptic feedback. However, a significant concern for many users is the prominent issue of stick drift. Some also find the product to be pricey and express minor concerns about its size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 49,525 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Classic Black PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful black, definitely a good color choice. Smooth controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars to Sony for making this awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome controller! Sony did an amazing job creating the Dualsense. I bought an extra one for my PS5 and my brother and me are having a blast playing with them. The Dualsense controller does everything Sony says it would do. The haptic feedback and the adaptive triggers just make your gaming even more the better. If you ever need to buy a controller or another one for your PS5, please do not hesitate to buy it and make sure to get it form Best Buy so you know the controller is coming from a Best Buy store and not some 3rd-party seller. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller reliability/longevity is mediocre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy purchase experience was excellent and no issues there as usual. As for this controller, it’s an excellent stock design, and superior to Xbox default controllers in a lot of ways. However, this is my 4th PS5 controller in 3 years, which is to state that the reliability and longevity on these Sony controllers leaves much to be desired. 5 stars for Best Buy, 3 stars for the Sony controllers due to reliability/longevity issues.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is amazing and never got stickdrift after owning for a year

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the same controller for a year now and it hasnt let me down yet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy no issues no stick drift battery last about 8 hours

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked good quality and i loved i will reccomended

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, great color. Was an improvement to my old PS5 controller since it was a newer model.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely shade of blue! I love the feel of the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super green

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a controller and it’s got a shine feels like every other ps 5 controller

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 Cosmic Red Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new colors their using on the PS5 controllers. The controller feels really good and has good grips. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winners

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very good team and hard work team keep up the good work

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Vibrant colored controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller bought it about a month ago and the color is so vibrant and the audio on the controller is awesome. Definitely recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color and feel of this controller! My son loved it too. Nothing wrong with any functions and I hope it stays like that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is amazing so happy with the purchase and best buy employees were so nice

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Why I Love This

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Brought this for My Daughter she Love the color and the way it make her feel when she play against her appointed

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gf.love the color and it feels amazing like the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved the PS controllers better than the Xbox controllers as they are more aesthetic as well as ease of use and comfortability. This controller blew the other ones out of the water with the neat touchpad in the middle of the controller, as well as the controller speaker and mic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfied Overall.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is beautiful and feels great and operational as intended. One issue is that the thumbstick has a separation already. It's very small, but like what the heck. Now im concerned about it coming apart in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the color. The controller Feels good to hold.

    I would recommend this to a friend