Customer Ratings & Reviews

Works great, love how immersive the dualsense is feels like you're actually in the game

The item is perfect for what I needed. I hv not had any problems.

Arrived quickly well packaged and in excellent condition. Always great service and nice tech support. A pleasure shopping here and I will continue to do so.

Excellent Service at the Gilroy Location! Quick to help!

Works great doesn't include charger. Good battery life

Love this controller matches my ps5 prefectly definitely would buy another one

Love the color to the remote feels comfortable the buttons don’t stick

Worked seamlessly with my PS and it was a smooth connection.

Great product, the best way to spend time on weekends

It is exactly what I expected, top of the line brand.

Very smooth and the Dualsense feature is really top notch!

It was easy to find and had several color choices to choose from. Will definitely get another from Best Buy!

Just like any other controller i just got it cause i like red

Wonderful controller works great. Would recommend this.

The Controller was the only PS5 item I could get but I found another use for it with my Apple arcade. It works good. I wish it was a darker red.

The controller as a stand-alone is amazing. Only giving it 3 stars because of the applicability and usability of using a second controller. For any sort of use you will need a second PlayStation account(or use as a guest each time). For some games you will need an additional account for their respective servers as well. I wanted a second controller to play with friends when they visit, and technically it gets the job done. However, it was a bit complicated for me to figure out how to use individual games with multiple controllers. For example, for COD Cold War, you need a second PlayStation account (guest option won’t work), and a second Activision account. The worst part is that the new account will be on a low level, so unless you manually up the level, your friends will have a poor load out. Overall I think a second controller is nicer in theory than in actual application.

I love that this product was basically still new. Original box and packaging, without any cosmetic imperfections.

The controller is an excellent replacement. It also works for pc gaming.

This controller had a weird clicking noise when using, like from being new and needed to be broken in or something but it's been weeks and it's still making the same sound. Other than that it's been working like every other controller have bought

The best purchase ever great service great prices easy to buy