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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46864 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2292 Showing 45,821-45,840 of 46,856 reviews
  • Rated 1 out of 5 stars

    Faulty controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller sucks! It broke a few weeks after we got it and it was too late to take it back!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash the right trigger button is not springing back and get stuck on rapid fire I wish I could return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extra controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it works great but since you guys took my PS 5 out of my cart I haven’t been able to use the second controller.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Make ps5 available Best Buy you're slacking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Best Buy failed to make a Ps5 available to me all I van tell you is this controller looks like it may work wells

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been 2 weeks and the controller still hasn't been delivered. I hope it's not to late for a refund.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensivw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensivw and intend to go bad quickly…Compare prices

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke 1 month of use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as christmas present and the left joystick already broke

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox x won the game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return do to high demand on ps5 i was unable to get one I purchased an Xbox x instead so no use for ps5 controller

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective circle button, just like the console I returned it for a refund. Avoid the PlayStation 5 at all costs!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash didn’t last at all it was busted the need to fix the issue reca it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up purchasing this not seeing it was for ps5 & I needed it for PS4 so returned only for that reason

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's the point of all the great features if the battery life only last four hours or less. Missed the mark.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Ps5 controller next generation!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Response time is flawless very durable and charged play last for hours haven't noticed stick drift on the new controller models everything your looking for in a controller to keep your gaming on top!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control is very bad after a month of using it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller has a short , I wish I could return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joystick is garbage they are very fragil and does not work properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has a problem with the left trigger anytime it vibrates

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is already malfunctioning and I'm not sure if I purchase a warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t review it because I can’t get a PlayStation 5. After playing the internet game for months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation needs to make better controllers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this controller 1/14/23. Already started drifting.

    No, I would not recommend this to a friend