Customer Ratings & Reviews

Ive been dealing with older models, and these controllers are a game changer. The way it vibrates to the changing restistance in the triggers. Really amazing.

Really good color. I like this shape. Regular one.

[Employee of bestbuy] These new controlers for the PS5 are awesome. The feel is great and makes gaming very enjoyable. The way the R2 and L2 buttons have resistance in game is great. I cant think of anyway to make these controlers better.

The color is accurate to the description and it does the job that it needs to do. If you want a Red controller this would be for you instead of the other Red Pinkish color.

Love the mind night black controller works absolutely amazing

Super happy with purchase. I’ve been on and off debating if I wanted to get the black color and it was well worth it. Hands down my favorite controller currently

This controller is by far the best I’ve ever had the opportunity to experience. The customer service I experienced while purchasing was incredible. I would absolutely recommend.

I finally switched from an Xbox to a playstation and I don't regret it one bit. This controller was a big contribution to the switch as previous console controllers were terrible. Great buy!

Wanted an extra controller for friends when they are over. The hype over this controller is real. The weight and heft fell much better than the PS4 controller. The texture is also nice. Just feels great to hold. The adaptive feedback is actually really cool. I was skeptical of the reviews before launch but am now a believer.

Love the color it changes with different lighting.

Nice controller, very neat and finish . Sensitivity is on point and connectivity is great. I feel it could be a little bit lighter if your gonna be playing for several hours.

Zac was very helpful in store going through Best Buy’s inventory. He was limited by the fact that their store was not a “central hub” and, although orders were placed to replenish their stock, they had not received proper inventory at the time of my purchase. The store did not have any black controllers, but had comparable alternatives at a higher price. I settled on blue because it is my son’s favorite color. I purchased the 2 year warranty and actually had to come back a week later to trade it in as the square button and right trigger were defective.

Sony - PlayStation 5 - DualSense Controller is awesome. This thing makes the PS5 next gen. I love the feedback in a game like Call of Duty: Black Ops Cold War. You really feel the difference shooting each type of weapon in the game. I can’t wait to experience all the the next gen games that will utilize this controller.

The haptic feedback makes a really big difference in game play. The heft of the controller and feel of the plastic used give the impression of high-quality production.

Works as intended, nice color of blue that draws attention and compliments.

My son and i enjoy out new Playstation 5 controller and we like to thank the great best buy staff for all the help and support in our new purchase.

Handles nicely, perfect feel, looks awesome so happy

Got this confrollwr as a goft. The color matches. And it works great

great controller. my son is an avid gamer and he absolutely loves this controller.

Love the color functions like oe no compliant ty best buy for the fast service