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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 47422 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 47,423 reviews
  • Rated 4 out of 5 stars

    Give me a control for gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I wish to have a couple in case one get damage but it’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great purchase if you’re playing with multiple people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic an great — Next Gen Phenom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best update to an already awesome design. An the amount of charge u get out of a charge is phenomenal it a must have...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Feels like a $70 yearly Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly one year after light use, right after the warranty expired, the stick drift started. This controller is adult owned, treated carefully, and only used casually every couple of weeks. It honestly feels like it’s programmed to fail the moment coverage ends. I still have PlayStation 4 controllers that work perfectly, so this is clearly a quality issue, not wear and tear. This is a terrible product, and it’s frustrating that Sony is fully aware of the problem but chooses not to fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy open box, we were sent very broken item.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever you do, do NOT buy an open box controller. Ours was supposed to be in excellent condition, but came broken, with stick drift out of the box. No original packaging, dirty, scratched up, faded coloring and quite obviously used for months and months and then returned somehow before being resold to online suckers ( Us ). Online customer service was absolutely useless. They offered for us to drive to the nearest store to return the broken piece of crap, which is about 30 minutes away from us, or return it with the prepaid label they give you. We weren't given a prepaid label. Surprise surprise. All in all just a terrible experience. We wont be buying any open box items from here ever again. Totally disappointed. If you look at the picture's I attach here, you can see that it is dirty, faded on the lettering on the back and around the edges of the sticks, and scratched all over where the charger gets plugged in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Slick black controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice in this color. Best console controller out there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lasted awhile

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controler was great for 2 years but one of the joysticks popped out randomly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOOK AT IT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do i even have to explain why!? Look at it! Then look it again! Sit it down, pick it up, and look at it AGAIN!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Son!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is happy for your second control, Happy son happy father!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller with an update!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a controller! But this time it gets updated! That’s a new feature I discovered when I turned on my PS5 the other day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black DualSense is here

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This black dualsense is absolutely beautiful looks way better than the one that came with the PS5 much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth buttons. I can game all day. Definitely would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Ps5 new model controllers wirk great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no stick drift with this model. First two white controls both had srick drift and sticky buttins. New model's have the fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Back in Black

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black is back. Had to have it! Great new color with the awesome haptic feedback, triggers, mic and comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun controller.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality controller, now I can play with family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know the feeling you have when you are part of the little group of people that had the PS5 for the first time?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome i like it very much it also works with my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice controller but has issues on mine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice controller,it’s looks is good but not amazing, my controller have an issue with vibration but overall a good controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color on the controller is extremely sleek and a joy to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool controller.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality controller, now I can play with family and friends

    I would recommend this to a friend