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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.8 out of 5 stars with 48564 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 48,564 reviews
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ A Masterpiece in My Hands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sterling Silver DualSense Shines Inside and Out From the moment I unboxed the Sterling Silver DualSense, I knew Sony had elevated more than just a controller — they’d elevated the experience. The finish is absolutely stunning: sleek, reflective, and elegant without being flashy. It’s the perfect blend of futuristic design and premium craftsmanship. But this controller isn’t just about looks. The performance is flawless. The adaptive triggers feel incredibly immersive — every pull of the trigger in Call of Duty delivers realistic tension that draws you deeper into the game. The haptic feedback is still unmatched, translating subtle in-game details into physical sensations that you can actually feel. Every vibration feels intentional, not just noise. Comfort-wise, it’s perfect for long sessions. The texture on the grips keeps it secure without being abrasive, and the weight balance feels natural — like it’s molded just for your hands. Even after hours of gaming, there’s zero fatigue. The Sterling Silver edition is more than just a color; it’s a statement. It feels like luxury and performance fused together — something special that makes your setup stand out. If controllers could win awards for design and feel, this one deserves the trophy. Bottom line: Sony’s DualSense in Sterling Silver is the definition of next-gen elegance — a true collector’s piece that performs as beautifully as it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller with Amazing Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is fantastic. The haptic feedback and adaptive triggers make games feel so much more immersive, and the build quality is solid. It’s comfortable to hold for long gaming sessions and pairs instantly with the console. Overall, a great upgrade from previous PlayStation controllers and totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller with Amazing Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is fantastic. The haptic feedback and adaptive triggers make games feel so much more immersive, and the build quality is solid. It’s comfortable to hold for long gaming sessions and pairs instantly with the console. Overall, a great upgrade from previous PlayStation controllers and totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color works great. Great grip easy controls

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel
    Best Buy Employee

    Rated 5 out of 5 stars

    Dual sense

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller last me all day almost every day, great color and feel

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    The color and usage is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent love the color able to play all my games with it. I’m enjoying every bit of it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Purple controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite color is purple so it was only right that i got the controller, it looks very nice and it plays well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works perfectly. The purple controller has a nice vibrant color and feels comfortable in hand. Buttons are responsive, battery life is solid, and it paired easily. Great quality and a fun upgrade to my setup.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek Look, Same Awesome Feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the Gray Camouflage DualSense for my PS5 and I’m loving it. The camo design is super slick. THe design adds a nice edge to my setup without being too loud. It’s got that same great DualSense feel: responsive triggers, smooth analog sticks. Battery life’s solid, and it pairs up quickly with no fuss. If you’re looking to add a little style to your controller collection without sacrificing performance, this one’s a win.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel, Overall performance

    Rated 5 out of 5 stars

    Quality Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality nice feeling nice color black connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Controller, New Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it's all black and cool and also my old one has a stick drift problem. I tried to fixed the problem many times and sometimes it work and it keeps happening eventually. So this new controller is a game changer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the prettiest color I've ever seen. Absolutely love it , was the perfect gift for my husband! It also has passed a couple drop tests so far

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Controller review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 DualSense Wireless Controller in Starlight Blue is a hit among gamers. It offers cool features like haptic feedback and adaptive triggers that make games feel more immersive. The design is comfortable and the blue color looks great. However, some users wish the battery lasted longer and have experienced stick drift issues. Overall, it’s a solid choice for PS5 players.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Play Station Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and the way it works. My grandson is proud to have an extra controller so he can play with his friends

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A nice looking replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was bought as a replacement after my original finally developed stick drift after 5 years. I like the look of the black compared to the original white controllers. Other than the color there's really no difference in the original and this replacement controller. If I can get another 5 years out of this controller I'll be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Camo PlayStation controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 Camo Print controller offers not just a stylish design but also the exceptional performance synonymous with Sony’s controllers. The unique camouflage pattern adds a cool aesthetic to the gaming setup. The DualSense features, including adaptive triggers and haptic feedback, truly enhance gameplay immersion. The controller’s responsive buttons and comfortable grip make it a joy to use for extended gaming sessions. However, the availability of this specific design might be limited, making it harder for some gamers to acquire.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dual Sense Controller for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I bought this while on sale to replace an old one that had stick drift. I purchased the warranty so that if I have any issues down the line, I can just bring it in and have it replaced at no extra cost. I love shopping at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "A Stellar Experience"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I unboxed my Sony PlayStation 5 DualSense Wireless Controller in the stunning Galactic Purple, purchased at Best Buy in Flowood, Mississippi, I knew I was in for a cosmic treat. The controller’s design is not just about its eye-catching color; it’s a testament to Sony’s dedication to providing an immersive gaming experience that transcends the ordinary. The tactile feedback from the adaptive triggers and haptic feedback is genuinely revolutionary, making every action, from the tension of drawing a bowstring to the impact of an explosion, feel incredibly lifelike. It’s as if every game has been breathed new life, allowing me to experience familiar titles from a fresh, exhilarating perspective. Battery life has been a pleasant surprise, easily supporting long gaming sessions without the need for frequent recharges. This is a game-changer, keeping me in the action longer, without the immersion-breaking pause to plug in. Connecting the controller to my PS5 was seamless, and the added features such as the built-in microphone and headset jack have enhanced my online interactions, allowing for clearer communication with friends and fellow gamers. The touchpad, too, feels more responsive, adding another layer of interaction with my games. But it’s the Galactic Purple color that truly sets it apart. It’s not just a controller; it’s a statement piece that looks as good on my shelf as it feels in my hands. It stands out in the best way possible, adding a personal touch to my gaming setup. In conclusion, purchasing the Sony PlayStation 5 DualSense Wireless Controller in Galactic Purple from Best Buy Flowood, Mississippi, was a decision that has significantly enriched my gaming experience. It combines innovative technology with aesthetic appeal, making it a must-have for any PS5 owner looking to elevate their play. Highly recommended for its performance, design, and the sheer joy it brings to gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, works great, Son was so happy to get a black remote

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great original product. Love the white color and feel of ps5 controller also good for pc gaming

    I would recommend this to a friend