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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.8 out of 5 stars with 43037 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's reliable performance, appealing color options, and sleek, comfortable design. Users frequently praise the ergonomic feel and the satisfying haptic feedback provided during use. While the controller is widely appreciated, some users have expressed concerns regarding stick drift and the overall price point. Additionally, a small number of customers noted preferences for the size and weight of previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1707 Showing 34,121-34,140 of 43,037 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because I can have two controllers if one dies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great christmas gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get this one for my mom because she is my co op partner and it’s similar to her ps4 controller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller as a stand-alone is amazing. Only giving it 3 stars because of the applicability and usability of using a second controller. For any sort of use you will need a second PlayStation account(or use as a guest each time). For some games you will need an additional account for their respective servers as well. I wanted a second controller to play with friends when they visit, and technically it gets the job done. However, it was a bit complicated for me to figure out how to use individual games with multiple controllers. For example, for COD Cold War, you need a second PlayStation account (guest option won’t work), and a second Activision account. The worst part is that the new account will be on a low level, so unless you manually up the level, your friends will have a poor load out. Overall I think a second controller is nicer in theory than in actual application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Shipping, Great Customer Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping and great service from Best Buy. Sony just needs better quality control!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel they are all made to last a certain time just like phones. But otherwise its good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PS5 and the dual sense controler. Like the multiple color options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool and very nice to bad it’s not good for use for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony replacement controller is the only controller for your ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless and smooth maneuvering and kids friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Great Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had issues and love the color. Overall a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller rating.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, the controller fits my hands perfectly and overall great controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My PS 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than the PS 4. Graphics are awesome. Love playing my favorite games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice technology - not so good batterry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of features which make gaming more enjoyable. My only concerns are that I feel it is making ganing too expensive and there is no improvement in the battery. It is annoying that you have to charge it after only a few hours of gaming..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooor looks amazing and performs as expected! Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controls

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller - really helps control things on the ps5 - dont know what I did without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color way, controller feels so amazing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple ps5 controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better color in person. Very happy with the new controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for any PS5!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my brother, but I also bought one previously for myself. It's a great controller and slightly more comfortable than the PS4 controller. The triggers took a little to get used to when I first played MWII with it. The buttons for share and options are easier to press as they have more of a raised surface than the PS4 controllers, they feel lighter and now include USB C for charging or connection to the console. Now for the downside. The battery life on these controllers is horrible, they don't last near as long as the PS4 controllers, There is no option to turn the lighting completely off on these controllers, you can dim it but you can't turn it off. Disable the mic and you get a glowing orange light on the controller which drains the battery even faster, the flat part on the controllers hand grips can dig in if you grip it too tightly. Other than that these are good controllers from Sony with improvements over the Dualshock 4 controllers. They could be even better if they could improve the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 rules!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use it everyday so i go by controllers every 6 months cant wait to get a new one! Haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase and discount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase from Bestbuy. transaction is smooth and controller is beautiful.

    I would recommend this to a friend