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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 47511 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 47,511 reviews
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Same controller, different design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller! My son chose this controller for the camo design and loves it. I can’t really describe it but it has a nice and smooth finish/ feel to it. We all love it. Works just like any other controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great feel

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and and the feel. Plays flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should! Great color very bright! Used daily!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color, its even better out the box. I highly recommend thos color

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The PS5 Controller: A Five-Star Gaming Innovation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is a true marvel of gaming technology. Its responsive haptic feedback, adaptive triggers, and comfortable design elevate the gaming experience to new heights, deserving a solid 5-star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Its a Sony Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like every other sony controller in existence however this one has a beautiful green color. Beautiful controller but nothing new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this PS5 DualSense controller from Best Buy and couldn’t be happier. The build quality is excellent—it feels solid in the hands, the buttons are super responsive, and the adaptive triggers add a whole new level of immersion to games like Call of Duty and Spider-Man. Battery life is decent, lasting around 8–10 hours of playtime on a full charge, and the USB-C charging is fast and convenient. The haptic feedback is a game-changer and really sets it apart from older PlayStation controllers. Best Buy had it in stock and ready for pickup same-day, so no complaints there. Definitely recommend grabbing a second one if you play a lot of local multiplayer or just want a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the controller! Easy to use! Perfect design.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery lasts longer than previous versions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why but the battery last longer than previous models, smooth and light. No other mayoy advantages before previous models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller, and when this one became available it was an instant purchase! I love the black on black look, super clean

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my partner for Valentine’s day and he loves it! The color is a great shade of purple and I call dibs on it when we play video games. The best PS5 controller for sure

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best store ever! Perfect experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely thrilled with my purchase of the PlayStation 5 controller. The product arrived in perfect condition, securely packaged, and right on time. The quality is exactly as described—completely original and works flawlessly. This store is by far the best option for online shopping: competitive prices, outstanding customer service, and a safe shopping experience. Highly recommended, and I’ll definitely shop here again!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Purple controller best controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you enjoy the color purple you are going to love this controller, very bright and vibrant. I was very happy when I pick mine up. The controller has been amazing, great grip perfect for those long gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and have to play with new spiderman 2 game as well.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Nova Pink and hopefully soon a nova pink PS5 shell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hand goes out to Sony for creating beautiful controllers for the PS5 compared to those from PS4. I'm not sure how stocking is now, but getting the Pink was a challenge. I visited two other stores before finding this in stock at Best Buy. I was told this controller is very popular due to it's first time to appear on PS4 controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Ps5 remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the style and the design they put into the remote, I love the color and the purple that outlines it, buttons are easy to understand. Good gifts to give loved ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in perfect condition, was delivered one day after ordering. With the random credits they have been giving out, was able to get it for $50, so even better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and the adaptive triggers. The ergonomics are insane. The only drawback would be the stick drift that will come after 6 months of light use (for me). It sucks since the price of controllers keep on going up and seems like soon they will be priced the same as the pro controllers lol

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    The color alone won me over.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it's not crimson red as the ps4 ones were. The design feels very nice. Hubby has carpal tunnel and he can play for hours thanks to the unique design that just fits so well. The color itself is also very easily gender neutral and stands out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controls perfectly… doesn’t stop bad decisions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on my third and hopefully final incarnation of my Diablo 2 Resurrected Barbarian hardcore mode. The first two died because of overconfidence and under preparation. Not because of this awesome controller!

    I would recommend this to a friend