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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46582 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1974 Showing 39,461-39,480 of 46,582 reviews
  • Rated 5 out of 5 stars

    Works great, no issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected, no issues with any of the controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy me a second controller when I got the consul so I’m thankful that Best Buy had it in stock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but long time use hurts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good controller. I don't have issues with it. Ergonomically, I like the xbox controller more - if I use this one for a long time, my wrists start to hurt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller had a defective joystick but best buy swapped it out perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That this more of a wine red.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pick it this controller up thinking it was like bright red. Its not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price.I will buy again.pickup went smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best gaming remote ever.............. ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stopped in 30 minutes before work and purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I love it. Will recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ps5 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, haven’t had any issues with it at all. They do die a little quickly but never really an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cosmic Red Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than it’s color, (its more of a deep pink as opposed to a red) This control is pretty awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from the dual shock 4, the triggers are unbelievable as they do different feels with each individual game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controllers needed an upgrade from the previous ps5 controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Magenta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! It is definitely not a pure red, so if you looking for that then you will be disappointed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should already know what you’re getting yourself into, Its a PS5 controller. Can’t go wrong with having a second one, It definitely comes in handy. Be careful of putting on any thumb stick grips, they rip the controllers own materials apart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controls

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller really helps control the onscreen action

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent feel in my hands and buttons. So far haven’t had any connection issues like I did with my Xbox controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product had no problem paring it with my PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chargers like it should works well Like it shipped quickly fits hands buttons in the right spots.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Received different ite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this contoller "open box". The controller was not the one i received in the box. I received a black controller and when i notice it was drifting i went to returned it and they told it was not the same controller so i couldn't return it. I told the manager that the controller that was in the box was black and to check the cameras. Unfortunately the CCTV only captures the women selling me the controller which was enclosed in the box. Mind you the box was a generic brown box and not the ps5 original box. If i can someone from best buy contact me that would be great

    No, I would not recommend this to a friend