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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46583 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2014 Showing 40,261-40,280 of 46,583 reviews
  • Rated 4 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, no issues so far and kids love playing their ps5. would be nice for a usb cable but not Best buy’s fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the controler and the color.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Battery life isnt amazing but i enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good sell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome control and good Black Friday deal. will buy more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camo pattern

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camo pattern that matches the Pulse headset!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a don’t branded PS5 controller. Clearly the industry standard. Love the built in mic feature.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    PS5 Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good except for emote longevity. Navigating through app, buying, delivery and the remote itself we’re all good at first. Not more than a month later, the R1 button i is already messed up and it’s too late to return since it is 15 days for return if I am correct, so I am stuck with this problem unless I spend more money which makes me a bit uspset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel and shape controller and love the color too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great! Not experiencing drift so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Packaging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good but packaging was not...they put the controller in a box 2 times its size with no padding or protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement, easy to pair. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new controllers, and love the camo pattern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson got the PS5 for Xmas and needed this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller, user friendly will repurchase more in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Different experince

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 of them since upgraded to a ps5 and one for pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another controller since the PS5 only came with one. This one works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From 1 to 10 —- 100 thanks ! Ps5 is cool af !! !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller PlayStation has made. The look and texture of it is so great. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra controller for my ps5, works well and extra capabilities make gameplay a different experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy that sony release diiferent color controller

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Goes wonky within a year

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Dualsense controllers are great when you first buy them. but within a year they get stick/controller drift…To the point of being unusable. I’ve gone through 4 controllers now in 2.5 years. I recommend this item only because it’s a necessary evil to keep within the brand. Buy the extended 2 year warranty.

    I would recommend this to a friend