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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46588 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2150 Showing 42,981-43,000 of 46,588 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best controller ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t exaggerate when I said this is the best controller ever from Playstation! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Color can be misleading up close

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color can be misleading. It looks more pinkish than what you may think red will look like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Awesomeness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PS5 controller is Awesome I love that it Has software updates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good controller, needed an extra

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new controller. Got this one as a backup and for the occasional 2 player games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great, i got it new but there seems to be small scratches on the top of the controller

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works great, looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: My daughter loves the color. Con: none. Its a PS5 controller. What else can I say?

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Get it while you can!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the color, you definitely have to get the classic black, looks clean and modern

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Drift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller does not last. The rubber on edge of joysticks deteriorates quickly, and the controller will eventually start to drift. I am disappointed with Playstation. I play mostly FIFA in case it matters.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Controllers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have a Sony controller for your PS5 but I swear the controllers that come with the console are a better product. I recommend buying the Best Buy warranty on these.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the camo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camo color and saw they sell matching sony headset that i will totally be buying

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, i like it, couldnt ask for more. Why would i? Its a controller and ps5 is great!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just like other ps5 controller just that the camo skin it has make it look really good.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller, great color.. not much more to ask for as far as ps5 controllers go

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    2nd controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second contoler wanted a darker one so it didnt feel like it would show any dirt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was as expected and awesome. Very well constructed, easy to use, very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Next-Level Immersion with DualSense!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller completely redefines what a gaming controller should feel like. From the moment you pick it up, the design feels premium — it’s well-balanced, comfortable to hold for long sessions, and the textured grips add that perfect touch of control. What truly makes it stand out, though, are the adaptive triggers and haptic feedback.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have additional controller so that multiple players to play. We are good now!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Next Gen if the World Stopped in 2015 and was BETA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why can't Sony make a good controller? 11 hours of power, that might have been ok in 1996, but when you can get 40 hours on an Xbox controller on AA batteries, 80 hours on a Steam controller with AA batteries 40 hours on an Xbox Elite V2 Controller battery, 80 hours on a Nintendo switch controller, what are you doing Sony? The haptics are an absolute joke, nothing feels immersive or like what you are doing in the game and the pulls are inconsistent. One minute if feels like non immersive resistance the next like your breaking the triggers. The buttons sometimes stick and the sticks sometimes drift. On the positive side, the built in speaker does do a good job of making you feel immersed with the sounds it makes, it does feel pretty good in your hands, although I prefer asymmetrical stick layout, also the haptics do a very good job at simulating a half trigger pull, if they just stuck to that and did not try to make them have tension for everything you do I would be ok with that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PURPLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a cool color! Finally found a PS5 after 2 years, and this is the perfect accessory!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks a little on the pink side. But nice.

    I would recommend this to a friend