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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46597 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2208 Showing 44,141-44,160 of 46,597 reviews
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Scam

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a few months ago for my birthday because I didn’t like the white one so I bought a black one which cost 80$ so then my dad got me one as a surprise so I never opened this one and today i open it to play with friends and it’s all scratched up and has bad stick drift so don’t buy form here

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Playstation controllers are defective - Nice color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far but only bought because Sony playstation makes defective controllers which cause a left stick drift over time. No thanks Sony/playstation.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a controller great for the price can’t complain

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Stick drift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is great and fits well in my hands. Only gets four stars because stick drift is very prominent in a controller that is less than a year hold.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets you there but over all poor build quality easily destroyed from use had mine for regular use about 5 hrs total a week

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last long… Also, too bad Best Buy has decided not to sell physical media anymore. Means I won’t be purchasing from them in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended I was happy they had it in stock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it says that the review must be at least 50 characters.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    PS5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason the PS5 controller doesn't have a great battery. I remember playing with the PS4 controller almost a whole day before it died. These you get a few hours and it's dieing on you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the controller but problems with extra

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is very nice, if it lasts. Bought an extra for my sons Ps5 and one already stopped working :( I hate that because we love PlayStation products. Hopefully mine was just a defect but we are unfortunately out of the return policy at this point.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I'm sure it's as good as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, don't know. Don't have a console yet. Lol...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Res

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Red. More of some form of purple with red mixed in. But this is not Red of any form and is misleading by them calling it red. I don’t believe it to be any shade of red.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor construction/janky haptic feedback

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've barely had these for 2.5 weeks and the haptic feedback motor in one of them has already gone bad. It's so loose that it makes a loud hollow sound anytime I use it. Shoddy construction. Smh

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2nd Worst Controller of this Generation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Fighting Game Player perspective, the worst controller of this generation is the Nintendo Switch Pro Controller. However the DS5 D-Pad is not as actuate as the DS4 and the grip is less comfortable. Also, Sony choose to make this controller incompatible with the PS4 or PC. I've started gaming on my PC & Tablet and sometimes use PlayStation Remote Play. I'd like to have made the DS5 my go-to but the compatibility is not there. If you need to game on PC or Android then get the new Xbox controller, more colors and work wirelessly with most everything.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for awhile

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for awile then L2 started freezing up, have to reset it to even use it and then l2 doesn't work at all

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Thank goodness for protection plans

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted almost a year before the joystick started drifting. I know something always breaks on these controllers so it was expected. Why I always get a protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality but charges slowly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it more than the xbox one controller, its bigger and more comfortable with bigger buttons, but it charges very slowly over usb-c for some reason.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller will frequently disconnect. Look for a different product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reason for 1 star is that after 2 weeks the control started to have a joy stick drift. It's pretty useless at this point and can't be used. Unable to return due to time period elapsed after purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids really loved the new controller to the PS5.

    I would recommend this to a friend