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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46597 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2209 Showing 44,161-44,180 of 46,597 reviews
  • Rated 4 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son hasn’t used because he doesn’t have the PS5 yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stick drift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about 5 months before the left stick began to drift.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New upgraded controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New sweet smooth controller for the next gen console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good as long as you get use too it..........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Became delayed a week after purchase. Poor quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and the microphone feature....

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Crap controllers start drifting after 6 months!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 of these for only 6 months and they're already drifting! Absolutely ridiculous especially because of the price! Wow!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    God control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, better than the last version .

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad stick drif with 6 months of moderate use.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift issues within the first 6 months of use. From what I've read this is a very common problem and there is no fix besides paying to send it into to Sony or paying for Best Buy extended warranty. At that point save yourself the trouble ans buy a different brand. That's what ill be doing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stick shift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has stick shift but buying from Best buy saved me as I got areplacement

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Good controller terrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and then went on sale for $20 cheaper 3 weeks later. Best Buy won’t price match cus it’s past 15 days. I miss the old best buy where it was 30 days.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not actually red great controller though

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's your typical dual sense controller when it comes to functionality, all though the actually color of this particular controller is not red. The color is actually more like a raspberry color, people looking to buy this just letting you know.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I’d give it and the store 0 stars if I could.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought tje item and was delivered a purple controller, should have been white but whatever as long as it works I don’t care. Used it a grand total of 10 times and it stopped working. Contact customer support and they tell me to bring it into the store. I do, but since it’s out of the 15 day return I now own a controller that is decoration. Worst customer service I have ever received.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh! Room for improvement

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a fifth gen console, you’d think the brainiacs at Sony would’ve figured out a way to engineer away the stiff buttons and joystick lag.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Very responsive. Feels great in my big hands. The only negative about ps4 and ps5 controllers is the left analog stick starts to malfunction after about 10 months to one year of usage. Fortunately u will still be with in the 1 yr warranty period for replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Over priced 3rd time I have repurchase a ps5 controller for joy con issues. This color is very pretty in person.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bah

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its really strange how the controller bugs easily after couple minutes of playing but its a nice color

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Not my ideal red

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's technically red. Wish it was more red though. Also wish they sold the plates for the ps5 in stores. Anything is better than white though.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift sucks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why does stick drift have to exist on these new controllers? I just bought this one and a few hours in I am dealing with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ps5 controller don’t last long Sony needs to fix or come out with a better one then the edge solution

    No, I would not recommend this to a friend