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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46597 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2210 Showing 44,181-44,200 of 46,597 reviews
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is alright but overtime you’ll start experiencing stick drift problems

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Open Box not so excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box excellent and it wasn’t excellent. It had lots of scratches and food stains and crumbs, like who looked at it and decided with looked like new? In the bright side, the shipping was fast and the return was seemless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, nice looks,only downside is durability. No charging cord is provided. This is my 5th controller since the ps5 has been released.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift in A MONTH! Never had this happen before. For almost $100 after tax you’d think it’d last a couple months at the very least.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 controller works great, but battery lacking

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is terrible. Overall a solid controller, you’ll just keep it plugged in more often than you’d like for a wireless controller.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be a great controller but has issues early

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace controller that came console, which already has drift. After two weeks, this already had sticky face buttons! Not great! Could be a really incredible piece of hardware, but too many ticky tack errors and issues this early on

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    PS5 controllers are a fraud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 controllers are a fraud. They never last 6 months without having stick drift and unresponsive buttons.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with right stick camera stick drift. I couldn't return it and best buy told me i have to get in touch with sony...... i was asking to exchange too but they wouldn't.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You have to buy this!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked my 7 year old his opinion and he said “You have to buy this because the controller is really good and there’s a lot of cool games” I do have to say that after almost a year and heavy usage it starts making a clicking noise. I don’t think it affects it just a little annoying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons feels like old and there’s a creepy sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Malfunctioning

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color soo much! But it’s starting to malfunction. It keeps pressing different inout by itself. I’ve only had it for two months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish they were more durable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works just fine. But they only last my son like 7 month . I jave to keep buyin new one. Any hit will cause it to lag as he says

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Right bumper not working before the year

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of four controller one is not working. Make sure to buy the bestbuy extended warranty since is a pain to get the serial number for sony warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    crappy controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one that I have purchased since the PS 5 was released. They start out great, but then the joy sticks quit working. I hope Sony improves these. If you buy one spend the money and buy the warranty. You will need it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    PS5 controller with Great color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be nice with different colors, especially camouflage, liking it. But would love to have more colors specifically in camouflage

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all dirty and mess up, looks really disgusting I can’t believe that you guys just decide to sell it like that, looks like if a 4 years old kid was playing with it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the charging port broke down after a month, and i cant return it because its past the 15 day return policy Bestbuy has

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Color is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is nice but the controller was defective when I got it. The left joystick was alright pulling left. Had to exchange it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but Not Excellent.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent controller, though my left stick has gotten stuck a couple times. It's also pretty clunky to hold, but if you use it often enough, you can get used to it fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product review.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very good for a while, however after a year began to give issues

    I would recommend this to a friend