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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46597 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2212 Showing 44,221-44,240 of 46,597 reviews
  • Rated 3 out of 5 stars

    Remotes need to be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote for a couple of weeks. The remote worked great in the beginning but afterwards it started to malfunction with the L3 button.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color but the left trigger just started getting sticky and hard to pull

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sony could have done better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in November of 2022, and on February 1st the right stick started having drift issues. I mostly only use my PS5 for streaming movies. These controllers are not cheap, so it should continue to work with zero issues for longer than a few months. Especially if I'm using it to watch Movies. Since it's February now; I cannot return this item. It lasted just long enough for my return policy to end. It was a nice product while it lasted; it just doesn't last that long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Came broken

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick came broken so had to return and get a new one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I would love this controller. But the delivery from Roadie was horrible. I gave the correct adress and the driver claimed he still couldn't find my house. I decided to return the product and just buy it from elsewhere.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Drifty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O think this is the last controller of this kind I will buy, I’m not sure what’s going on with their joysticks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t use it with Apple TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My intention was to use it with Apple TV latest model to play games but the controller has hard time communicating. The responses were not fluid at all. I think this is great to use just with the PlayStation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No charging cable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to function perfect. My gripe is there was no charging cable included. We pay $70 for this revamped PS4 controller and no cable? Come on Sony.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third fave color one (grape). Have had calibration and drift issues but exchanged it for a proper working one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Casual contoller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest complaint is that the controller doesn't come with back buttons and that there isn't an attachment available. The haptic features and triggers are nice, but nothing more than a gimmick if you do competitive gaming.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Bad controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came looking like new but the the buttons stick, i wouldn't buy another controller like this again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought two white one a black red and blue one they do get stick drift alot but not much to do til they drop the edge

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They are all damaged.. but what can we do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new remote.. since my last one right joy stick just got worse and worse with time.. (fades right) right out of the box.. remote connects and it’s fading to the right again.. very slightly but it does.. they all do.. this is why I have my 4th ps5 remote now..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible with other platforms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this controller thinking her can use it with his iPad, iPhone and PS4. Unfortunately it doesn't work with any of these as of yet. Maybe an IOS update in the future with offer support for this new controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller is a dualsense w style

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A dualsense controller w a sleek camo look an also be used as a bluetooth controller just hold down the share and power buttons for a few seconds till the conteollers lights start to blink rapidly and pair. Also works w Pc but only by usb-c to usb-a wired.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All PlayStation remote I feel like they do t hold a charge and later on in the week found them for 20 dollars cheaper

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same controller new look!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't reinvent the wheel with this controller it's similar to what they always have made before. The price shouldn't be 60 dollars if they don't last long.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a solid remote. The only thing i can consider better is the customizable one coming out in January 2023

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should never buy controller from best buy. They mess up very quickly, i don't know if it's a bad batch of controllers buy they mess up very quickly!! Never again!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Awesome color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grey on the bottom of the remote with the camo is sick! Honestly gotta say its better then the green camo on the ps4

    I would recommend this to a friend