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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46597 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2213 Showing 44,241-44,260 of 46,597 reviews
  • Rated 3 out of 5 stars

    PS5 Remote needs help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kid loves the different lights but the X button is already not working. This is the 5th controller we have been through in a year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charging issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have enjoyed a second controller for my system but it would not take a charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Drifting and over priced.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left joystick started drifting after 3 months... there is seriously something wrong with the quality of these controllers to be drifting so soon after purchase. Went through 2 of these controllers already.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Questionable quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These always develop stick drift. Already gone through 4 of them. Sony needs to understand that RPG games shooter games require that you need to push down L3 and R3 substantially so those buttons are gonna take a lot of abuse. Hence the stick drift do something about it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tethered buttons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used excellent controller had tethered buttons. Returned and replaced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get the protection plan...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are not well made, but at least I purchased the protection plan.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Will break within 1 year

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller barely lasted less than 6 months. It’s the same issue with all PS5 controllers, joystick drift. The blue PS5 controller I got to replace it lasted 2 months. The original controller lasted around 3 years. Every PS5 controller since has been absolute trash.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Not Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a new controller, it was a disappointment as the buttons were sticking in when pressed and making noises.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good while it lasts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers seem to break and malfunction rather quickly. Second time replacing in less than a year.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick Drift problems

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drift stick continues to plague this device, I have replaced it 3x's already for the same problem.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Bad drift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller on Oct 17 and by Dec. 10, it has continual drift.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Fragile controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had ps5 for 6 months and been through 3 controllers. Stick drift is a definite problem.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    NICE COLOR, BAD WITH MAKING STUCK BUTTONS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I JUST BOUGHT THIS PRODUCT AND THE BUTTONS STICK AND DON'T WANT TO COME BACK UP, YOU HAVE TO KEEP TAPPING THEM FOR THEM TO COME BACK UP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that it does not come with a usb to plug it into the playstation for the initial update. You should have one that comes with the PlayStation but would be nice to have one seeing that these controllers cost a little more now.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    lasted 3 months and now I got a bad drift.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a remote July 12th 2021 and now Oct 17th 2021 I am dealing with a drift that is unfixable. I contacted Sony support was no help at all. Went on YouTube and tried different methods which worked for 2-3 days and the drift came back, tried the same methods which no longer worked. This remote was never dropped, not an aggressive user- makes no sense, this is annoying, got no choice but to buy another remote and hope for a better experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason 3 stars is because the color. Otherwise these get stick drift and battery life isnt good

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this remote April 11th and not even a month later the remote has stick drift. Beyond disappointed with this issue.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    2nd broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller got drift just 30 days after purchase and its been my second controller in 60days

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping to Alaska all the way from California. Took a month or so for us to receive our order.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    7 months and now no good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7 months in and the joy sticks are sticking. The original controller that cam with the ps5 has lasted longer than the newer version. Disappointing

    No, I would not recommend this to a friend