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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46597 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2214 Showing 44,261-44,280 of 46,597 reviews
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Great for 2 weeks then after terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 weeks got drift stick so now I need to get a new one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stop working after 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the control and It is already having issue with the R2 button just stops working. Best Buy quality has really gone down in the past 3 years.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Works for now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it much yet, but seems decent. Pricey for a remote, but similar price for something everywhere.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loose headphone port

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular ps5 controller but i didnt give it a 5 because the port where my headphones connects seems to be loose

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller that was given to me has stick drift and isn’t in amazing condition even though I bought it with it saying it has excellent condition.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Joystick drift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since getting a PS5 I am on my 4th controller. They all have had the same issue: joystick drift. Damaged this last one in just over a month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller of the future!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, it pairs instantly with my PS5 and the haptic feedback is fun and immersive for gaming!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Minor Stick drift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came with minor stick drift out the box.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad Controller No Refund

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came in terrible condition. It worked at the beginning, but now has lots of stick drift and is completely unusable. Of course the return window is already closed as well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Crapy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony still needs to fix left stick drift issue it is still present in colored controllers that sony stated they fixed they lied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller, love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, good features, the only criticism I have is with usps who shipped it in a messed up box, but luckily the product was fine. Played Spider-Man miles morales with the controller that night. I’m extremely pleased with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My first one died.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little bummed my first controller just died after 2 years of very little use. Had to buy another. Bad luck I guess

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after about 8 months and had to buy a new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color and love the triggers still not a fan of joystick placement so that why its a 4 and good BF deal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Game product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good and works great, when i wanted to purchase i was skeptical at first but my son was so happy with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible with PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this controller was compatible with the PS4 and a lot of articles and videos advertised that it is but it is NOT compatible with the PS4 so it was a waste of money for now until we get a ps5

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great feel but defective

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but careful with control drift as these start developing drift in around 3 months on daily use. Highly recommend you get the geeksquad warranty you will be using it in a year.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Everything is great about it. Con: price can be a little cleaper. Would recommend but when on sales.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality control?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited to bring home my new controller. I loved the color and had been stalking all the stores in my area both in store and online to find one. But my excitement and boyish glee quickly disappeared when I took the controller out of the box. The quality of the controller I received was HORRENDOUS! The seams on the sides of the controller were so sharp they could be used in an infomercial cutting tomatoes. After about 5 minutes I had to set the controller/cheese greater down. I can't find any other reviews referencing issue, so maybe the controller I received was made at 4:59.55 on a Friday by someone with boxing gloves on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller but weak battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and matches the PS5 oem plates. Battery life is average at best so keep it plugged often. Pickup experience at BestBuy was ok and not great. Should've shipped it instead. At the BF22 sale price of $50, it was a no brainer.

    I would recommend this to a friend