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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46628 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2226 Showing 44,501-44,520 of 46,628 reviews
  • Rated 3 out of 5 stars

    Good remote ,battery life sucks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works great just has average battery life, remote dies after 3hours of use

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    I would wait a couple months to get a another one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a extra playstation 5 controller and it had drift control on the left stick to the left.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    It’s fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have been a better price but seems sturdy enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 controler

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works greet cant reslly complain about anything thabks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a better looking controller in my opinion. handles the same as the original , I just like the black better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A extra controller is a must-have. This was a great deal for 49.99 I couldn’t beat it. Glad I purchase it from Best Buy. What a great deal. Thanks, Best buy. 

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst experience EVER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really want my feedback? Ok here it goes... I purchased a Dual Sense, I noticed it was the wrong color and the store denied me of an exchange. Ok, I I approach the store manager and he thought it was funny to tell me he's not the manager but the guy on the picture is his twin. He obviously was not interested in my concern. I still came back and purchased a microwave and a pair of Beats, they had no issue taking my card and swiping it. Now here's the kicker and shame on Best Buy, they lowered the price on the microwave, I came back with the receipt to see if I can get it at that price and I was also denied. I'm telling you 3 strikes in less than a week and at the same location. Happy Holidays and shop wisely.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Looks better than the plain white ones. Playability is the same as the white ones. Picked it up on a Black Friday deal. Was a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At other stores they usually have long lines. When i got there, the line was short and all i had to do was show fhem the barcode and i was done within 3 minutes

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s a Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re cheaply made but you wouldn’t know it by the price.in this questionnaire they asked if I would recommend, are there a lot of choices?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like controller but I'm not sure if it's me or does it seem like the x and o seem tired or getting stuck. Not to impressed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Contol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best contol for my PlayStation 5 heavy duty like color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one yet! Love the color most of all! Ps5 controllers are way nicer than Xbox series X because of the ambient lighting & the battle combat for the lighting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    More Pink than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is NOT what I expected. It’s a lot more pink than red in person. Pictures of it look better than the real thing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy the guarantee

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony needs to recall these controllers. Thank god for the guarantee

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot go wrong with these controllers. Kids love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great , but they need more durability in the joystick part, playing sports they won’t last past 3months

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still having issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully these will continue to improve in quality but they do get worn out very quickly from regular gameplay.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective sold as 'excellent condition'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold me a defective controller listed as 'excellent condition' but had egregiously terrible stick drift. Basically unusable and was not able to return. Got screwed and customer support was beyond useless.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    To expensive and heavy to break

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke within the first year. It had sony warranty but you need to jump through some hopes for that and pay for shipping to send it back to them

    No, I would not recommend this to a friend