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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46628 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2228 Showing 44,541-44,560 of 46,628 reviews
  • Rated 3 out of 5 stars

    Stopped charging

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller and have had it for 1 year exactly and it has stopped charging.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not working. Can’t read the serial number for warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing stop working 2 days after i got. It. Lost recipient

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Effortless charging.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully charges a PS5 DualSense Wireless Controller in under 3 hours and designed with overcharge protection to prevent overheating and short circuiting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra controller, player 2 style! On sale to boot!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you'd expect it to be, just according to reviews and such, it has a slightly better build quality with the haptic triggers and analog sticks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not work on pc

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought to work on pc will not work had to get a ps4 controller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok I noticed the joysticks wear down pretty fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Item never delivered...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was never delivered and was never notified through their carrier Roadie. Tried to do store pick up close by and they were not able to do it and support was poor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Thanks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very fast and easy and also very good delivery crew

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    "X" Button was sticking so had to return it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this one, the "X" button was sticking.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was working great at first, but now its slightly off and sluggish when playing games.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Dualsense

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for a while. I cant say i play it very often however i had the drift issue with both of my dualsense controller and now unable to use them. It is a very common issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this three stars because we just purchased one a year ago and it had to be replaced already.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OE Ps5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the battery lasted a bit longer Love all the cool features of this Controller Standard official Controller for ps5

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Employees dont really want to work and help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this purchase was very inconvenient and annoying towards two weeks into the purchase of the item. to start off employer claimed and promised that i could not do a trade in value told me to try doing it my self online and that he doubts i would be able to do it. i went outside of the store and did everything online and set it for pick up along with the trade in value. seems like the employers don't even know their own companies rules and policy. two weeks into the purchase the controller started acting up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Second PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my first purchase, so bought a second controller as a backup. As hard as kids play, I’m sure my son will wear out the first controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool collie. The touch pad is too big and can be accidentally touched when hitting the square button unless you use the tip of your right thumb.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess this is why Best buy is dying I don't know I will never buy another thing for Best buy as long as I live it's absolutely ridiculous I bought this remote when I opened it for my kids birthday 2 weeks later it did not work The x and the PlayStation button were mixed up apparently it was too late to return it and they will not fix it They will not help me one bit They will do nothing to make it easier on me so I just threw $60 and then trash like they did not care I've never been so upset with a company in my entire life

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stickdrift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with stick drift and had horrible scratches on its body

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Ps5 controllers suck

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 times and got stick drift within months of owning.

    No, I would not recommend this to a friend