Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46638 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2259 Showing 45,161-45,180 of 46,640 reviews
  • Rated 1 out of 5 stars

    2 months in & i already have stick drift

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller 2 months ago and its already veering to the left by itself. My first ine lasted me a while year before it got drift. These products get worse everyday. Not happy at all to waste my day going to best buy to use my protection plan in just 2 minthsbifbusing the product. 1/5

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick Drift

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started to get stick drift after 8ish months. Seems to be a trend with DS5 controllers.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cool blue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the colors available, but the quality is, once again, average. For the price these break too easily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not in excellent condition at all from ope box

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was awfully dirty and had a lot of scratch marks. They put this as excellent condition in open box. This was not excellent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift hit after only 3 weeks. Completely unusable now for anything.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift is ridiculous

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the controller and it’s already starting to have stick drift

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They break easily you have to replace often they're no good

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Defective

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The acceleration button R2 keeps getting stuck. Everytime I use it or leace it pressed the button remains stuck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Build Durability is horrible

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller don’t get me wrong, but the durability is horrible. I’ve already have had a problem with 2 of these controllers. First one lasted a month then the right trigger got busted. Then I bought a new one and 2 weeks later for the left joystick is loose and both joysticks have stick drift.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It supposed to be in excellent condition I received open box with very used controller with scratches and dirty

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send for repairs less than a month after buying for stick drift.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Durability issues

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ps5 controller these things are made so flimsy makes me wonder if they did it on purpose in order to create a constant demand

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad Buttons Didn’t Work , stick Drift In a week Controller no good.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Joystick drift right away

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a drift right out of the box. Not sure why but right when I opened it it has awful drift

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy used unless you want issues

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this used in the "excellent condition" option, and what I revived was a controller with a sticky square button and neither of the analog sticks having grips on them. I would expect something like this on the fair or usable condition and not the excellent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good break easily replace controller multiple times

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great control poor quality control

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control feels great but I’ve had so many problems with these controls. They start drifting after a short time. I’ve had to change 3 so far for left joystick drifting and for connection issues

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Two red controllers, confusing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two red controllers without names on the boxes, very easy to buy the one you dont want

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a day of using it when the down button on the left buttons stopped working or I’m not sure if it ever did

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Playstation 5's technological trump card

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this controller fairly heavily over the past few days, and it's pretty easily the best controller I've ever used. Even not counting the proprietary technologies like adaptive triggers and haptic feedback, it fits cleanly into my hands and the texturing makes it the least slippery controller I've ever had the fortune to hold. The haptic feedback, though, is truly amazing. It is much more precise than I thought would have been possible, to the point that the tactile information it gives you can actually be important to gameplay. You can, with your hands alone, feel the friction level of a surface you're walking on, tell what direction an impact came from, or even feel when you've hit the height of a jump. The adaptive triggers blend seamlessly with this system, making it extremely immersive. The triggers can be surprisingly forceful, especially when kicking back against your finger to depict recoil or when slowing your trigger pull so that it's easier to input partial swings of the trigger for actions where a full swing accomplishes something different from a partial one. the built-in speaker has unusually good clarity for its size, though I haven't found a good chance to test the built-in mic. As for the battery, during normal use, I saw the charge level drop to 75% after about six hours, so it shouldn't be an issue if you are charging them regularly.

    I would recommend this to a friend