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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46643 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2263 Showing 45,241-45,260 of 46,643 reviews
  • Rated 2 out of 5 stars

    Pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for what I needed to for. Won’t work on a PC

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sony controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product as a gift for a relative and they said was never able to connect the controller to the ps5 till this day

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a few days of drip stick already !

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift after 10 months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $70 to get stick drift after 10 months. Awesome job Sony !

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good solid remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last Playstation i owned was the 2 and got the 5 with another control and it seems like a good solid product

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after one month this item got stick drift, havent been able to fix it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy Open Box!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy open box controllers from Best Buy! I thought i was getting something that was returned within a few days of purcahes and got a VERY heavily used controller that someone had tricked best buy with.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    These are way better than the first released

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive and feels good but the build quality could stand some improvement related to D Pad and buttons

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    get the blue if you can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality of the controllers are getting worse with every purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Joystick broke within 12 months.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember when my PS3 remote lasted as long as the console. They just dont make remotes like they use to. This remote broke within 12 months. Not pleased.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stick Drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my controller for 8 months, and I am already experiencing stick drift! This is just unacceptable for an $80 controller!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller, purple is solid, triggers aren’t.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, way better than Xbox controller, triggers are weak though. Broke one after a week of regular use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of the remote is really nice but the battery life just doesn’t last.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are going to need this in the household so my kid can beat me at all of his favorite new christmas games.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So thankful for Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe I saved my money just to buy a remote that was made by a first grader with glue and glitter

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    doesn't charge very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't charge very well. I charged it with a different cord and it still doesn't charge very well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Audio jack not working

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller audio jack not working. It’s very frustrating but it isn’t Best Buy’s fault.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came with stick drift in the analog sticks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 30 days, the o button was sticking and because it's been over 15 days, Best buy will not exchange it for a new one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well my product not even 2 weeks of using already have some issues

    No, I would not recommend this to a friend