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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46643 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2265 Showing 45,281-45,300 of 46,643 reviews
  • Rated 2 out of 5 stars

    Looks cool. Not versatile..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for the ps5. But I purchased hoping it would work on the PS4 which it does not. Why does this not work for the PS4 Sony. WHY?

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Bad Remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died in less than 2 months, expensive remote to go out so quickly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this item November 21st, here it is on Christmas day december 25th and still have not received my order. I have made 3 phone calls and was told I would receive my order by Christmas. I am HIGHLY disappointed. Would not recommended ordering online from best buy!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works well. It is just like the controller that comes with the PS5, but in black

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    High-Quality Controller at a Lower Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this PlayStation controller and have been very satisfied with it. The controller works perfectly, feels comfortable in hand, and performs exactly as expected during gameplay. Button response and overall build quality are excellent. What really stood out was the price — it was noticeably cheaper than other stores, while still being brand new and high quality. The purchase process was smooth, and overall this was a great experience. I would definitely recommend this controller to anyone looking for quality at a better price.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick Drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has stick drift and I purchased this a month ago.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Suck ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two months with this controller, and now I have some issues this is horrible controls

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5 controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good until two months Is already having technical issues with the stick

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item stopped working properly after a couple weeks and best buy refused to exchange it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Drifting really bad...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller drifts... PlayStation needs to fix this problem....

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller already has drift stick after only 1 month of use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold me a broken controller even though I paid for excellent condition

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful of refurbished buys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this item came fast. the controller was glitchy. I returned and bought a new one in store

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Camo no worky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The triangle button started sticking during the first day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality, Haptics are nice. Also its pretty straight forward to connect to ps5.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a true red

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks red online but when i got it wasnt happy with the color so return it and got a white one

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Feel

    Rated 5 out of 5 stars

    Great controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hand feel, quiet buttons, good ergonimics, great battery life, and you can connect it to up to 4 devices

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in February used twice and already , joystick drifts

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Corded audio is not reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone jack is already giving fuzzy audio. I've tried multiple cables and headsets/earbuds. This is my 3rd PS5 controller in theast few years with the same problem. At this point it seems intentional.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    PS5 Controller: Noise & Misalignment Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 controller works but creaks; poor quality feel and misalignments.

    No, I would not recommend this to a friend