60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46643 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2270 Showing 45,381-45,400 of 46,644 reviews
  • Rated 4 out of 5 stars

    Solid controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size controller. Haptics are good. Not the best grip

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please review Open Box items

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “Open Box” product did not turn on at all. Returned the next day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller stopped working after 4 months and I was using it lightly. It was a secondary controller for if my original one died while I was playing. Waste of money. It won't charge wirelessly or wired.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product by Sony ever. Unbelievable bad quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a gift for my son in law. He has not opened it yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You need two

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shape is a little different but the response is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kids Drama

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another controller for the kids. Good purchase!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Got unlucky with one that had stick drift defects.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect until I got a seriously defective one with stick drift on BOTH analog sticks. Had to return it. Seriously Sony, start implementing the Hall effect joystick again just like you did with the Dualshock 2.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cannot tell the difference between the two controllers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PlayStation 5 controller faulty headset connection

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just ordered another one which will be the 5th replacement.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Umm its a nice controller some rattling noise going on

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paint is peeling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it long and the paint is already coming off

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only for console as of now, not for pc!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing feel to it, just didn’t like the input delay while issuing it to game on my pc!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Happy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good addition to the PS5 always have back up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy the Blue one

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one has issues even for being Brand New it had drifting issues replaced the controller for the same one same issue

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great but could be better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, but doesnt hold up well over time .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use. No problems setting up ..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Drifting analog

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller because my old one that came with th console it had drift analog and the same problem happened to the new one after one month of light use I don’t understand why they are expensive with cheap made

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. We are loving the color options

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This one was bad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m used to buying Dual sense controllers and I’m very aware of their issues, but this one didn’t even last the week

    No, I would not recommend this to a friend