Customer Ratings & Reviews

It didn’t work well , the RT and LT buttons were messed up

The piece inside the controller that makes it vibrate seems to end its cycle in an odd way after causing the vibration. I returned one controller because of this. The second one was the same way and my nephew's is the same as well.

The controller joystick moves to the left on its own. Bought this four months ago for $80 and it didn't even last a year. Non-returnable now. I'm going to buy the next one off of Amazon, they'd allow this return.

Analogs don't work after 3 months. Get all jumpy ...

Took it out of the box and when in game, the buttons would never work

Awesome product, but the mic stopped working. Returning. Need I saw more?

This is the second one I've purchased after the original and the first purchased one developed serious drift issues. I'm betting thisa one will have the same fate after a couple months of play time. Google it. I believe there is a class action suit against Sony for this since its so prevalent. There are plenty of video's and write-ups on how to fix the drift issue but all have proven to be temporary and not perminent, at least for me. I'm certainly not going to take it apart and clean the potentiometers as some suggest, shouldn't have to. I'm hoping that another company will step up with an aftermarket compatible controller soon.

1 month in and the controller already have a drift on the anolog

Headphone jack is loose or broke, microphone/audio cuts out until I switch controllers.

Good controller but analog drifts terribly after a month of using.

Not compatible with my PS5. I bought 2of these at best buy, also another one on amazon and the one from amazon works perfectly fine. Not sure why these 2 controllers from best buy are not working.

Joysticks fell out within 3 months should have bought warranty

This product has already malfunction and I never made it back to the ups to return it in time before they alerted I can no long cause to much time had lapsed so guess I’m out 50$

Your customer service is lacking. To this date, I have not received the return information to participate in the exchange program.

It stopped working after 2 weeks. It always happens with devices that are not bought with PS consoles. It happened with my previous PS4 device that I bought from you and it is happening with the new PS5 now.

This has nothing to do with the retailers but these ps5 controllers are notorious for "stick drift" i have 4 of these controllers and now my newest one have terrible stick drift.

Best Buy gave me a used returned controller with my Ps5 bundle

I’m really disappointed with the quality of this controller, the battery lasts noticeably less time than my other dualsenses and has a terrible rattling noise coming from it when it is vibrating from game play.

I disliked the color. Returned it and got black instead

Sensitivity was way too high and it seema way too sloppy, slimy for FPS. Imho I do have older versions of the PS controlles that i prefer better.