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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46650 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2283 Showing 45,641-45,660 of 46,650 reviews
  • Rated 1 out of 5 stars

    no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't work on my pc i dont recommend this if you wanna use it for your pc to play steam games

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5 remote are ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im on the 3rd remote....they just arent as durable as before

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good controller, bad BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but Bestbuy opened it before shipping it, it arrived with a broken seal and damaged box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cable not included in the box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I opened the package, the cable was missing in the box.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sony PSN adding a child is completely broke!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    psn add a child is broke - Sony, if it's not working dont waste our time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Feels great, but is lacking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have the X, circle, triangle, Square imprint or design on the grip like in the reviews online.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the texture of the controller it feels really good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Got a used controller from online order.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a dirty controller which looked used and it was defected. The R2 button wasn’t working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't that great. Mine didn't have the feedback on the trigger so I just returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS5 remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker wasn’t working and wouldn’t play clearly….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with jammed buttons. When I called and emailed for a refund, I got no response.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to play on hard to use can’t even reach the two joysticks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    button

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rotatte left stick broke and it’s now useless lost money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buttons get stuck on first use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons get stuck and because of the 14 day return window I was unable to exchange.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not red

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's more of a fuchsia colored witch is a dark pink

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this a few months and the aim starts to move right for no reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical solid quality controller from Sony. Setup easy as usual. Love the deep red color. A little pricey but worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bigboygamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s broken and I’ve only played with it a couple months I’m truly upset about it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    P55 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller was used . and i cannot return it don’t buy controllers from best buy .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control has issue with left thumb stick sense I got it

    No, I would not recommend this to a friend