60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46671 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2331 Showing 46,601-46,620 of 46,667 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product love it I will purchase it again! No doubt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eyoooo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the charger to connect it to your ps5, worth it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller as expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    identical to original controller with fancy blue look.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    New controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New controller is so advance I can see why it cost what it does

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this like a few weeks ago and it’s really cool

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GREEDY MANUFACTURERS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controllers are terrible - on purpose by Sony, so you keep buying more. This is my 5th one in less than seven months.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    These suck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two controller all of which developed stick drift with in 2 years and no longer work at all. I have contacted Sony and they will not fix it because it's out of warranty. This is a known issue with PS5 controllers but Sony refuses to do anything. If you own a PS5, plan on buying a new controller every year or two. These suck

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote ps5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good at first second day but after that my son complain that the remote was broke not working no more.But we did replace a new one .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5 remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote isn’t so bad it’s just that with wear and tear after about a year in use it starts to move in different direction on it own.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few days after the return date it started to drift. I have two other dualsense that both have this issue. This is by far Sony’s worst product ever.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ps5 controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is great, it took too long to ship and that's why i'm giving it a 3 star rating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth disconnect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel great, the only problem is that it will disconnect other controllers when I connect it via Bluetooth.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    I wanted this controller so bad..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had to have this controller based off the color. Out of all of the consoles/controllers I own, this is the first controller to ever get stick drift. I dont even think I've had it a full year. It maybe has 10 hours of play time on it and its so unusable at this point.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 1 out of 5 stars

    Horrible drift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a second controller around when 2021 started. Left analog stick has horrible drift that doesn’t go away. Tried resetting it and tried all the fixes in the book. Even took an air compressor and sprayed the analog sticks and it still drifts. One of the best feeling controllers but the ps4 analog sticks weren’t this bad. PS5 been out for a year and i’ve gone through to controllers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Package delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was alright my package never got delivered so I had to buy a whole new product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Left drift x 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a controller, dualshock. It does it purpose BUT longevity is poor. 6 minths after purchase, I began experiencing drift on the left toggle Ok i biight a 2nd one. Mknths kater, same issue. I dint pkay that often and when I do, maybe an hkir so its not wear and tear. Never again. I am waiting for a third oarty controller to come out. This is liss poor quality control

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Extra remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It adds great value I can play with the kids from time to time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ps5 controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't like purple wish they make Metallica controller also wish battery would last as long as xbox controller

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Remote control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product i dont have any problems with it as of right now

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Almost Got 3 Months Of Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made it through 95% of Assasins Creed Shadows before the R1 button started sticking…Ive purchased many remotes and this was the absolute worst. It lasted about 2-3 months tops, and im incredibly surprised this was a Sony product. Quality is not a priority any longer…

    No, I would not recommend this to a friend