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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 11172 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 411 Showing 8,201-8,220 of 11,170 reviews
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Wish the color was more red vs magenta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a red controller for my ps3, ps4 and ps5. Love the color I think red is sleek and clean looking, but the ps5 controller color is more of a magenta, so if you want a real crimson kind of red this controller does not offer it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    COSMIC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a gorgeous controller for the PlayStation 5. Easily my favorite accessory to the console itself - really pops & stands out! The DualSense itself is the #2 best controller of all time too in terms of comfortability - highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. Color isn’t as red as I’d want it to be but it suffices. Feels great in the hands. Good quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A little too Purple & FedEx headaches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is nice, but I didn’t really care for the purple joysticks and under-area; they’d have been better black or blue in my opinion. Otherwise, the controller has that Chroma look that stands out nicely against standard controllers. It didn’t show fingerprints after being held like I was worried about, so that’s a plus. My real issue, however, is with the hassle I had with its purchase and delivery and the reasoning behind the 2 stars. The Best Buy website said that the controller was in stock at my local store, so I drove down, waited 45 minutes for someone to open the locked case that held all of the controllers, and then was told that they must have been stolen because he couldn’t find them. So I had to order it online. When ordering the controller, the site said that it would be delivered in 2 days. No big deal. However, they use FedeX. On day 2 it said it was out for delivery and had shipped 45 minutes from my home. On day 3 it was 2 states over and, yet again, out for delivery. Day 4 it was delayed. On day 9 it finally arrived. So, just don’t expect your purchase to arrive on time.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my nephew, he loves the color goes well with his PS5 he got for his birthday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for Sony PC games.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for play The Last of Us on PC. I think that the trigger resistance worked very well. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play. Color is nice when sitting on the shelf, but realistically speaking i never look at my controller when playing any video game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller, kids love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one i picked up didn't work correctly, the trigger buttons were not responding, had to bring back in and switch out with another one and everything is working perfectly fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't find a controller that was good. Best Buy customer service helped me out and got what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for always giving me help when I needed it. You give me all the information I need and I really leave happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to any PS5. And allows you and a friend to play your favorite games! Get a different color so siblings know who's is whos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. Connected right away. Overall nice look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Joystick

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Excellent Product the controller doesn't slip out of my hands or anything although is kinda built like an Xbox controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller, A+

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, amazing response time, using with pc is a breeze and the color scheme is beautiful. touch screen is super nice too, much better than xbox

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, just expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd say there's no other color worth getting in my opinions, but if color doesn't matter to you I would just go with white and save $15. Otherwise the main difference I notice from the Ps4 controller is the weighted triggers, it definitely adds a level of immersion especially in shooting games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for new/seasoned Play Station Play!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy another controller for my son-in-law to use when he competes with my grandson! They compete like crazy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Best Experience!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control feels amazing and has the best features no other controller has! Thank you Best Buy for the amazing shopping experience!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Get the protection

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had issues with the durability of these dualsense controllers. Seems like all they have to do is bounce off the floor (wood) and I'll lose functionality of one or more buttons. It's a drag but what can a guy do? This color is really sweet, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase . I only shop at Best Buy for electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, worth every penny, would definitely buy again.

    I would recommend this to a friend