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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.8 out of 5 stars with 11218 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 531 Showing 10,601-10,620 of 11,218 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Awesome color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grey on the bottom of the remote with the camo is sick! Honestly gotta say its better then the green camo on the ps4

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loose headphone port

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular ps5 controller but i didnt give it a 5 because the port where my headphones connects seems to be loose

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Completely useless after 4 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got analaog drift about 4 months after purchase. Sony's warranty will replace it for "free" but I have to ship the controller and pay for that myself. Not only that, it could be weeks before receiving a replacement. With the Joycons I was fairly forgiving, because it took over for me to experience. But in this case, Sony, I am very disappointed. Countless publications have brought up the issue, and your company should be going out of its way to make it easy to solve these kinds of problems. Just leaving this review as a warning to others thinking of picking up this controller.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to exchange I was having problems with all the red controllers but was denied

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Worst ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst.. Controller has stick drift... Best buy has no record of serial numbers to send it off to Sony and won't assist me either.. So much for having a best buy credit card. They won't help me do anything but spend. May as well cut it up

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good But Breaks Easily

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was using it and it was fine until 3 days later the x button broke which made me mad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller but weak battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and matches the PS5 oem plates. Battery life is average at best so keep it plugged often. Pickup experience at BestBuy was ok and not great. Should've shipped it instead. At the BF22 sale price of $50, it was a no brainer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Crapy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony still needs to fix left stick drift issue it is still present in colored controllers that sony stated they fixed they lied

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color and love the triggers still not a fan of joystick placement so that why its a 4 and good BF deal

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great look on controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller as my 3rd. I just wish i waited a week or two and i could have had ot for 20$ less.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    lasted 3 months and now I got a bad drift.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a remote July 12th 2021 and now Oct 17th 2021 I am dealing with a drift that is unfixable. I contacted Sony support was no help at all. Went on YouTube and tried different methods which worked for 2-3 days and the drift came back, tried the same methods which no longer worked. This remote was never dropped, not an aggressive user- makes no sense, this is annoying, got no choice but to buy another remote and hope for a better experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate it at 5. But the battery don't seem to last long I just might got a lemon

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t like

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two controllers is broken this crazy have too bay again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fix it Sony.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overtime the controller doesn’t work properly. This is the third controller I am buying writhing a year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look but it feels a bit cheap compare to the ps4 controller. Maybe it's just a preference.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason this controller was terrible. I had to take one back cause it had a grinding problem, then the thumbtacks drifted after only a few months of use. I bought another one a year later and it was much better than this for some reason

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s a Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re cheaply made but you wouldn’t know it by the price.in this questionnaire they asked if I would recommend, are there a lot of choices?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an updated ps5 controller with an amazing color scheme. It's nothing different other than the colors. Being that from the new series of remotes, there are fewer chances of you getting the drift issue.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too sparkly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is overly glittery looking and has a sandpaper like texture that isnt pleasant to hold compared to the much smoother original controller. This pne also feels cheaper

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A little too large

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dualsense comtroller haptics, but the chunkiness reminds me of the Xbox controller

    I would recommend this to a friend