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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.8 out of 5 stars with 11221 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 540 Showing 10,781-10,800 of 11,221 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    ⭐⭐⭐⭐⭐ Next-Level Gaming Experience – Best Buy Deli

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony PlayStation 5 DualSense Controller from Best Buy, and I can confidently say this is the best gaming accessory I’ve ever owned! From the moment I unboxed it, I knew I was in for something special. Design & Comfort – A Game-Changer Sony has truly perfected the ergonomics with the DualSense controller. It feels incredibly comfortable in my hands, with just the right weight and grip. The button layout is intuitive, and the sleek, futuristic design looks amazing next to my PS5. Haptic Feedback – Mind-Blowing Immersion The haptic feedback and adaptive triggers redefine gaming. Feeling the tension in the triggers while drawing a bow in Horizon Forbidden West or sensing subtle vibrations while racing in Gran Turismo 7 makes every moment incredibly realistic. It’s not just a controller—it’s an experience. Battery Life & Connectivity – Flawless Performance Battery life is exceptional, lasting hours of intense gaming. The fast charging via USB-C is a huge plus, and the wireless connection is seamless, with zero input lag. Whether I’m gaming solo or playing online, the DualSense never misses a beat. Best Buy Service – 5 Stars! Best Buy made this purchase effortless! Easy online ordering, fast shipping, and perfect packaging—my controller arrived in pristine condition, ready to power up my gaming sessions. Final Verdict: A Must-Have for Every Gamer! The DualSense controller is a true masterpiece that enhances every aspect of gaming. Thank you, Best Buy and Sony, for delivering an unforgettable experience! If you own a PS5, this is an absolute must-buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my nephew for Christmas…. I hope he likes the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactlty as you’d expect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 dualsense is great. Exactly what you expect Sony to be putting out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchases. Controller was in excellent condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controler

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tuff great Christmas present for my boy I think you would like it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted! I’m glad they had then in stick in Black Friday.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold me a broken controller even though I paid for excellent condition

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Camo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really like camouflage controllers but I really liked this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, hate the color. Didn’t have black or white or camo.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pink not Red

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, just look more pink than red. I might keep it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new control. the camo pattern is awesome. delivery was fast!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with how the camo looks. Now trying to make my ps5 match

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the colors.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 of them. 1 for me and the rest for my son's for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ps5 orignal controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it, it is the orignal control with new look. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great price very convenient always on point. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build quality, charging by usb-c is possiblity the best choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for a well known brand and item, would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome working controller. I love it and love the way it looks!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to find when lost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camo print made it really hard to see but eventually we found it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the price thank u so much have a great merry Christmas

    I would recommend this to a friend