Customer Ratings & Reviews

Good I love it so much best merchandise I ever purchased and the customer service was on point thank you so much Best Buy

Great product. Would recommend to friends and family. Don’t forget to buy insurance with your purchase best buy is great for offering these types of services.

Good hand feel and the responsiveness is high quality. Got stick drift after about a year and half of consistent gaming. Well worth the money

Fast delivery and came as expected. The controller is excellent and i love the black color. Highly recommended!

The DualSense controller feels a bit weird at first, and the only game I've played that took full advantage of it so far was the new playroom that comes pre-installed on the PS5. Now that I'm used to the slightly different shape, I prefer it to the old DualShock 4 hands down. It holds a charge longer, the charge cord fits more securely, and the performance in the playroom blew me away. If you're just playing PS4 games on your PS5, it's probably going to feel alien to you for a day or two, but it didn't take long at all before I started looking at the DualShock 4 as clunky. I just hope that the future PS5 titles do a better job at fully utilizing the DualSense than Spider-Man: Miles Morales did. PS: the one thing that nags at me is that I've already had to install two controller software updates per controller. This is irritating because you have to connect the controller to the control deck for the software installation, and how much should your controllers need to update in less than a week of use?

Love everything about this controller! Hope Sony does more controllers like this. Best Buy got it to me in perfect condition to display until Spider-Man 2 comes out!

This controller has such a beautiful color! The blue and black looks so sleek and is definitely a visual upgrade from the original black and white!

I mainly play Call of Duty, and the adaptive triggers are pretty nice feeling and enhances the experience especially on FPS games. Camo is a nice touch and the better looking controller in my opinion.

Nice for one feels like brand new. Like the camo color

Great controller! One of the best I've ever used! I connect it to my gaming laptop and it works really well.

What else can I say? In my opinion the PS5 controller is one of the best console controllers I've ever used. And it comes in a cool camo design. Even better when you catch them on sale!

Brought this controller for my friend and he absolutely loved it! Looks just like it’s displayed! This purple is smooth and cool. I highly recommend buying this for a gamer!

Got this for my girlfriend I got a blue not long ago. It went on sale so I decided this would be a good time it’s been great playing with her on all my favorite games

Purchased extra controller for New Playstation 5 i purchased from a present Wasn't sure the amount that came with new unit. Liked the color.

The controller is good even though it spills a lot RF not Best Buy’s problem, but Sony’s problem be advised that if you buy this, you will get your body exposed to RF regardless if it’s wired or wireless

Bought this controller for my son and he loves it. Buttons don’t stick, it’s comfortable to hold, and has held up during use. Plus the color is really nice. My son has no complaints

New dualsense is a great next step to the DualShock 4. Of the newer color options the red I had to have since I already had the white and the midnight version. Works as expected, excellent purchase that would be even better had I caught it on sale.

ITS SO PRETTY. After finally getting a ps5 and the purple faceplates for the system a matching controller was a must. The official controller works so much better than any knockoff and the color is just a knockout for any purple fan.

Needed another control for my nephew so i got him his color.

works best with PS5 its original equipment. will purchase again.