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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.8 out of 5 stars with 26772 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 26,773 reviews
  • Rated 5 out of 5 stars

    All BLACK

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sleek look. I preferred this one i or Vee the original all white because that one gets way too dirty entirely too fast. Add the all black outer case for the actual console and have a good looking black on black gaming system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well Sony is amazing as always Thnx best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect match with console cover

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match for my black PS5 console cover! Looks more professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just lovely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the slight differences in the new controller. I havent had a chance to use the built in microphone. The color isn't really red but i kinda like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my favorite purchases !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deep black for this controller. Fit perfectly in hands and has extra grip than the original ps5 controller. Planned on getting one at some point and Black Friday came early.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality soft and efficient easy to use battery lasts longer than I expected. Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller (black)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the blacked out look and needed an extra controller so I grabbed this when it came out . I would wait for a sale as this is normally 70 dollars . So far no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the best looking controllers I’ve ever seen. Sure it’s all black but seeing it in person and using it is just stunning. I almost didn’t go through with it but I’m glad I did! Might even go for Cosmic Red next!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PS5 controller / best color for me its amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great love it shipping was really fast. The PlayStation 5 controllers were on sale. So I got a really good deal, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new ps5 controller after 2 years and this black one is great. No problems and priced at retail for the black was a great addition to my collection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome black control

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 black control give you a new experience when you are playing racing or fliying games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt very good in my hands! Very durable! Buttons werent sticky at all and no stick drift! All around amazing controller probably the best they have came out with in my opinion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality and Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works as great as expected and it shipped and arrived in a great time! was even on sale for a good price too. would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife, happy life!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller!! Had to trade it in though I needed all of my stuff be the same color and my wife loves the blue. So happy wife, happy life!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elk Grove Best Buy is the BEST!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I come in once a month because of the great customer service and they always have what I need!! Got all my products with you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new edition to my PS5. Can wait to get more accesories for my PS5. Best Buy is the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box warning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Careful I added, but I thought was New, but it was the same price open box to my account and now they they will not price match me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up on the spot, staff was very friendly and helpful with all my questions/concerns.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get better parts for these contractors

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are a joke nowadays. I bought this one in March, right after wasting money on the $200 DualSense that already had terrible battery life. This one is even worse — the joystick moves my character around on its own like it’s possessed. Trying to play Warzone feels impossible, like the controller is hacked. For the price, this is completely unacceptable. Definitely getting a replacement because this is unreal.

    No, I would not recommend this to a friend