Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.8 out of 5 stars with 26826 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 704 Showing 14,061-14,080 of 26,827 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool color

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool color addition to the new duel sense line!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Given as a gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. Recipient was happy with performance and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I don’t know what’s the difference for me is as a brand new controller. The box was well sealed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller, and looks good too

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like how a controller should obviously. Takes a little bit of getting used to the size since its a bit larger than a ps4 controller but it definitely feels more solid. I know some people have problems with the special triggers but I havent encountered it yet, granted not a lot of the games i play even use the function yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST IN GAMING.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST GAMING CONTROLLER. I bet you none can compete with what Playstation offers; be it gaming console or the controller. Dual sense controller is such a great addition to the gaming experience, that offers comfort with gaming and resistance buttons features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look with OEM quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black is beautiful and doesn't show dirt as much as the white. Shiny has the best controller this generation. The haptics are fantastic. I little heavy and expensive, but totally worth it for all you get.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool color typical PlayStation controller. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome color, amazing controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All matte black controllers are the best I am really glad Sony finally released different colors for their controllers, having it in this super clean all black colorway is great! All the next gen features of the adaptive triggers and the other worldly haptic feedback give you a gaming experience that is really immersive and game changing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely will be buying another controller, I wanted to get my girlfriend a perfect gift and she loved it ! Thanks for always having the good stuff in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had just about every style of controller and i must say ps5 have designed the most comfortable and responsive, sure its not a scuff or elite but in my opinion this just feels more comfortable in the hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this controller.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! Smooth and easy to use! Bought it as a gift for my son and he loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation 5 remote have purchased from Best Buy is a very good item and also works extremely well. I am very satisfied with my purchase,and would recommend this item and store located on Milan road in Sandusky Ohio to others. I also received great customer service from the employees at this Best Buy in Sandusky Ohio.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, my kids enjoy using this controller

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color works very good and will buy it agat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works on PS3!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works on every game I have tried. I bought this to use on my PS3. I do not own a PS5. My old PS3 controllers are wearing out. Using this PS5 controller in Skyrim, Battlefield 3/4/HotWire, Rocksmith and more. Only drawback is the PS button does not work. You must use a PS3 controller to power up console and Quit apps/games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller for Ps5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad i purchase but now the price is cheaper . Wish they can refund the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and I would buy this item again. Must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! looks exactly like the pictures! Works really well!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    CRIMSON

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COLOR IS AMAZING! PS5 NEEDED COLORS ON THEIR CONTROLLERS!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I woukd consider it more magenta than red. Beautiful

    I would recommend this to a friend