Customer Ratings & Reviews

Sony continues to improve as expected. Sony’s new controller design is sleek and futuristic, while still remaining somewhat familiar. The controller is easy to use, fits nicely in the hand, and is incredibly responsive.

Great controller , I love the vibrant pink color which fits the decor in my room and my vibrant personality.

I was looking for a new controller because I have been wanting to pay video games with my younger brother. His favorite super hero is spider man and so I bought this controller (before sony announched the new Spider-Man one) and he was so happy and excited that he could finally play with me. The customer service was amazing and helpful. I was helped by a very kind man and was very pleased with how easy the process was. I am definitely going to come back a get another contoller soon. Especially at my nearest Best Buy!! 10/10

Still one of the best controllers for a gaming system. Perfect size. Amazing feel. I am gling to get all the cors.

Without a doubt, Playstation has gone to another level with colors!! My daughter loved her new control!

[Employee of bestbuy] Perfectly gray, acceptably grey. Almost like my PS1 controller from the future

Normal ps5 controller. Really like the color. Home the quality is worth the price.

This controller was defective I went back and replaced it and it is now working fine.

my brother loved this as a gift. highly recommend to get for boys in the 8-13 age group that uses ps5.

Good product for the price. Highly recommend this item.

Works great as expected and color is great. No issues.

The color its more of a light baby blue i’ll say; way better than the red one that is actually a bright pink

Great product! Battery lasts long And it has a built in speaker, and microphone.

the Sony playstation duelsence wireless controller is great, the quality is worth it for the price.

Great product, fantastic service from the workers, and would recomend anyone to buy this controller

Dualsense in the new revolution. the feeling of webslinging in Miles Morales, you can feel the pressure of the pull and and the breeze going through your hair and the crash when you fall...jk. It's next level shaking on the controller.

Second controller necessary so not much more to say. Best Buy's stock is typically kept well up to date so it shipped fast at a time when supply chain constraints were at their highest

I love this controller, it has amazing detail added but the only thing I'm not to fond of is that it is just the black controller with extra details. I already own the black controller and love it but it just feels a little lazy but i love the detail added so ots not a bad thing.

I'd give it 5 stars if it were just a review of Best Buy, but that's not what this review is for. I bought this controller to replace another that was about a year old and had terrible drift occurring to the point that games were unplayable. The controller out of the box was great, the first several games were great, but I can already tell that the left trigger button is loose and activating during gameplay when not actually engaged. The problem is in the manufacturing of the controllers themselves and is what it is from Sony and Playstation, you may want to consider a good third party controller if you're willing to spend the money. If you need a new controller and are comfortable with these like I am, just understand they don't last as long as they should for the money.

Works great got this for my husband for Christmas it’s his favorite color no complaints