Customer Ratings & Reviews

An amazing controller. I bought it for my PC and was relatively easy to setup with with DS4Windows. All the options worked, including using the trackpad to control mouse (which is a great unique feature) and all the lighting options. I only traded it to get a higher price on my laptop trade-in and did not need a gaming controller immediately. Also would be long lasting but eventually might come up with stick-drift issues as this does not have hall effect joysticks so that is something to keep in mind. The price is great for the product (I bought an open box- excellent variant) but if you dont need all the additional perks, a cheaper Xbox controller would feel no less premium.

Great feedback smooth button clicks keep it clean and it will last

It’s an amazing color and works amazing definitely should buy

I love the color fast charging long battery life and quick response time

Great controller. Color is fantastic. Durable,easy to use

The controler is working great I like the multiple colors that you can purchase. I like to have the standard white one that comes with the actual PS5 unit but I wish that they would mixed the colors on the actual PS5 and not just white. The fact that I bought this black one allows me to have a controler for my wife and one for me. Is all about the color coding, Baby she doesnt touch my controller and I don't touch hers, Relationship in tact.

My son and I absolutely love this controller. The feel in-hand is outstanding and the game response is incredibly smooth. I may be partially biased since I’ve only ever owned PlayStations, and my son has grown up with Sony as well — gotta raise them right and protect their eyesight lol. Overall, we absolutely love this controller. Thank you so much!

By far my most favorite controller. Love the flashy color and fits great in my hands, and was fully charged when I got it!

The controller feels good and it works great. Way to go.

Great product. And looks great. Fast shipping service.

Pretty sick color and great service when picking up item

I’ve been using the Sony DualSense Wireless Controller and it’s fantastic. The feel in my hands is comfortable and solid, and the adaptive triggers and haptic feedback make games feel more immersive. It works great with my PS5 and also connects easily to my PC and phone. The battery lasts long enough for good gaming sessions, and the buttons and sticks feel responsive. Overall, it’s a high-quality controller that’s enjoyable to use across devices. Highly recommended!

works Great!! The color makes it intreseting and new!

The PS5's standard DualSense controller is praised for its immersive haptic feedback, adaptive triggers, and comfortable, substantial feel, though its battery life is a common complaint. The pro-level DualSense Edge offers customizable back paddles, trigger stops, and swappable parts for serious gamers but comes with its own battery life issues and a high price tag, with some third-party options offering better value or unique features. The biggest persistent issue across all models is potential stick drift, a common problem with analog sticks

Purchased this last year as a Christmas gift for my son who also loves Fortnite. This controller has endure endless all nighters and works quite well. Had to send it in to Sony for a repair due to stick drift and its holding up during its second round of endless gaming all over again. Highly recommend Best Buy for their easy to use website, quick delivery and awesome service.

I bought this extra controller as a Christmas gift to my husband to also go with his new PS5 console and etc. We we're having our grandsons for Christmas and an extended stay, so I bought them each a PS5 game so they could learn how to play and having the extra controller was very beneficial. They do not do gaming at all, so it was nice that my husband could teach them and they both could play together.

I’m very happy with the Midnight Black DualSense controller. It feels great in the hands, super responsive, and works flawlessly with my PS5. I also really like the color—it’s sleek, modern, and a nice change from the standard white. What made the experience even better was that Best Buy accepted my previous controller as a trade-in, which helped reduce the cost. The process was smooth and definitely worth it. Overall, I’m very satisfied with the product and the service.

I love the extra shine this remote has. The color really pops.

Love the color, great design, feedback from the controller is great too

Absolutely love this new Dark Silver PS5 controller. The metallic finish looks incredible in person—sleek, moody, and high-end without being too flashy. It feels just as solid and comfortable as the standard DualSense, but the darker tone gives it a more mature, modern vibe. The buttons and triggers are super responsive, and haptics are just as immersive as ever. Whether you're collecting every color or just upgrading from the white, this one feels like the coolest of the bunch. Total win from Sony.