Customer Ratings & Reviews

Work very well. Easy to connect and adds style to my PS5

Easy to hold better than the ps4 good color and lite

Works great. Have not had any problems with the item

Wow such value purple to the max. All buttons included

Great color. Works well so far! Recommend getting the protection on these…

Great controller, handles very well, feels very good. This controller is highly underated

I liked everything about the controller, it works great

Great controller, had no problems with it. Would buy again.

I love the color for my new controller to play with my friends

LOVE IT! It's SO REAL. I feel like I'm part of the action. Definetely a plus. Quality weight too.

Great product and it was the color we were looking for. Priced was great as well!

Really cool controller! Love the color and the products!

Great controller color…love the grey camo look. Get one!

New controller when needed after hours of gaming. Just a different color for flare

I ordered an excellent condition open box controller. According to the website that means new condition, in the original box, and everything included. I did not receive that! I received a loose controller in a shipping box. I asked my son and he didn't care about the box and owners manual as long as the control worked well. It did not! Right away he noticed stick drift. I told him to play with it for a while and it might clear up...nope! So I contacted customer service. They ordered a replacement for me free of charge and I was to mail the faulty one back. When I went to print the label to return I saw an email stating the order had been cancelled. Upon reading the email it stated it was cancelled because there was none in stock. (Why was he able to place the order then?) I again contacted customer service. I got the run around and poor English from the rep and her supervisor. The supervisor promised if I placed a new order of the exact item and color that they would do a price adjustment to reflect what I originally paid. She also told me I had already been issued a refund for the original order. But the whole time I'm being told the replacement was cancelled because there weren't any in stock currently. So how am I supposed to order a product that they're saying is unavailable? I again ask for a supervisor. He proceeds to tell me that they cannot give the price adjustment or do anything for me except advise me to return or bring to a store. I'm 150 miles from the nearest Best Buy. Just ridiculous! If they would have sent me the correct item to begin with this all could have been avoided. I wasted 3 hours conversing with customer service about this and got nothing but the run around and false promises. I have never had worse customer service! I expected more of Best Buy!! Run the other way and don't look back!!

Very easy to use. I have no real complaint other than the battery life, it seems it could be a little better but its not a deal breaker.

Better feel than ps4 controller but too sensitive!

Couldn't resist on getting this and not completing the set with the white controller.

The haptic feedback in these new controllers is awesome. Very happy with the purchase.

I bought for my grandson for Christmas. It says it works great no issues at all.