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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46718 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and solid overall performance. Users also frequently highlight the comfortable grip and enjoyable haptic feedback, noting that it feels great in their hands during use. While the controller is highly regarded for its ergonomics, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2130 Showing 42,581-42,600 of 46,718 reviews
  • Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a controller. I don’t know what to say about the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard PS5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good standard PS5 controller! But the control stick gets drifted eventually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My OEM one with my PlayStation remote started clicking weird and sticking. I needed to send it in but I need another to play in the middle of the swap.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Billing problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this called about my bill so I can pay kept getting bills that said no payment due called three times finally got a bill with late fees and interest so I payed and canceled thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great features when it works as it should.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers would be better if Sony would fix the inherent drift problem caused by the left joystick going bad. You're not even touching it and your character is moving around. This is why this one was bought. Hopefully Sony will take the old one back for repair as this is a known issue and these shouldn't have been shipped out with this issue. So my hope this one doesn't do it too in less than a few months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the Job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job for sure. I feel like the battery life is much less than the PS4 controller, though.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift after a month. It was a quality product up until then, the colors nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Got it for my sister's boyfriend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1 star isnt because of the controller but its because he cheated on her and im mad about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for PlayStation 5 I like buying these controllers

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony REALLY needs to address the stick-drift problem with their controllers. Charging this much for one that lasts less than 6 months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller , nice color , and price was fair .

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Overpriced but best PS5 for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased during the sale when it was worth what I paid for it. PS controllers are notoriously overpriced. This was a great value at $49.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great. Happy with my best buy experience. Got it at a black friday price. So that saved me 20 bones. Very pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller mediocre battery life

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a second controller for the ps5 to play with friends or swap between due to the battery life not being so great on these

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good controller with a good response and it’s working good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift. I haven't heard it was a bad buy

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick Drift on product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick Drift on product. I was hoping Sony could get this fixed because it happened on ps4 controllers also.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best control ive ever had. When i play fortnite its crazy good

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick drift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but stick drift means will need to warranty it. common problem and disappointing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control, battery dies to quickly though. It's nice they come in multiple colors now

    I would recommend this to a friend