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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and solid overall performance. Users also frequently highlight the comfortable grip and enjoyable haptic feedback, noting that it feels great in their hands during use. While the controller is highly regarded for its ergonomics, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2287 Showing 45,721-45,740 of 46,766 reviews
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash! I just bought this and it’s already broken.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open Items beware!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open item and it never would connect. What a waste of $60.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not get delivered to me , it says delivered but I did not deliver anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor workmanship

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller stopped working before one year after purchase had to send it in

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken out of the box

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skips out of box. Bought an extra for my kids and it drifts.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller ps5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not charging doodaah get nHhabbssb Vvsbasbsbsbsbddbs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call Val product all right it’s a PlayStation controller. Nothing about it does

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality on this one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller only lasted a few months. Not very happy with this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control came broken It doesn’t move properly it makes the movement faster then it should it doesn’t hold right

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t charge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a Christmas gift and it already don’t work, won’t charge only last a few months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller sucks! It broke a few weeks after we got it and it was too late to take it back!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash the right trigger button is not springing back and get stuck on rapid fire I wish I could return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extra controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it works great but since you guys took my PS 5 out of my cart I haven’t been able to use the second controller.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Make ps5 available Best Buy you're slacking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Best Buy failed to make a Ps5 available to me all I van tell you is this controller looks like it may work wells

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been 2 weeks and the controller still hasn't been delivered. I hope it's not to late for a refund.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensivw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensivw and intend to go bad quickly…Compare prices

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke 1 month of use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as christmas present and the left joystick already broke

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox x won the game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return do to high demand on ps5 i was unable to get one I purchased an Xbox x instead so no use for ps5 controller

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective circle button, just like the console I returned it for a refund. Avoid the PlayStation 5 at all costs!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash didn’t last at all it was busted the need to fix the issue reca it

    No, I would not recommend this to a friend