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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 49145 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the DualSense Wireless Controller's overall performance, appealing color options, and attractive design. Many appreciate its comfortable feel, long battery life, and premium in-hand experience. The haptic feedback and reliable connectivity also contribute to a positive user experience. However, some customers have expressed concerns about the button quality and stick drift issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 419 Showing 8,361-8,380 of 49,146 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect gift 10/10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is perfect my fiance absolutely loves it. Was perfect gift for him for Father's Day he loves the color green so it was worth the buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best in the game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there between all the different consoles

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it will last longer then the 1st one , I like the price was discounted at this time when I purchase it 55 $

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Feels good in hand

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels and handles great. Very comfortable controller. Haptic feedback is awesome on certian games. Suggest getting two year warranty with bestbuy they seem to wear down with heavy use.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing controller

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love the design and grip of the new ps5 controllers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, lasts me a long time! Very smooth!.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The new generation of game controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new look slick new curved style love how they feel on my hand look close they have the PlayStation symbols all over the controller on the white area this is the new generation controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller, sick color, and there has been no issues with damage due to shipping and handling

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Dualsense camo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design and the feel of a new dualsense is great, no problems and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cobalt blue dualsense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color and looks way better in person. Feels a lit better than older dualsenses

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller reliability/longevity is mediocre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy purchase experience was excellent and no issues there as usual. As for this controller, it’s an excellent stock design, and superior to Xbox default controllers in a lot of ways. However, this is my 4th PS5 controller in 3 years, which is to state that the reliability and longevity on these Sony controllers leaves much to be desired. 5 stars for Best Buy, 3 stars for the Sony controllers due to reliability/longevity issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got your six!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this it somehow reminds him of his former military days when he is playing the different military fames

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect ps5 controllers

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course the ps5 controllers are absolutely amazing! I love that they are white and classy looking. The only problem is I think that they are a bit expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Almost as good as the OG

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Good feel. Good color. Feels like the charge doesn’t hold as long as the controllers that came out at launch but it’s good.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Gamers gonna buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color also my kid do too lol great deal on it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    High quality at a high price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive controller with some neat tricks. That being said there aren’t really enough next gen games to really make use of the controller features abs mist cross gen titles can be played with a PS4 controller. The overall grip of the controller is quite comfortable (very similar to a Switch Pro controller) although some of the buttons for home etc are a bit awkward.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Solid controller by comparison of PS4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best feeling ps controllers there’s been in years. If it only weren’t for that stick drift…

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Haven’t had a purple control since N64

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller my launch controller has been feeling wonky so I got a new one and it feels so much better. Best thing is that it’s purple. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super responsive and I love the color! Also loving the fact that there isnt batteries to change out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! Color is amazing Highly recommended

    I would recommend this to a friend