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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 49152 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the DualSense Wireless Controller's overall performance, appealing color options, and attractive design. Many appreciate its comfortable feel, long battery life, and premium in-hand experience. The haptic feedback and reliable connectivity also contribute to a positive user experience. However, some customers have expressed concerns about the button quality and stick drift issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 425 Showing 8,481-8,500 of 49,152 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than any other remote I’ve had. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, it works great will be coming back for more games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredibly Satisfying Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful controller if you’re looking to complete/further your spidey collection! It’s has a smooth matte finish with a slight texture on the symbiote tendrils. There is a nice grip texture on the joy sticks and the haptic feedback is just as wonderful as ever. This has definitely been a staple in my playthrough for Spider-Man 2 and will continue to use it from here on out. Highly Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best Controller Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adaptive triggers really help immerse you into the games especially in shooters very comfortable and no battery built in battery pack awesome controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average ps5 controller, works fineeeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller has lasted this time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this controller has lasted me the longest without any drifting or delay when pushing buttons. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    black controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sleek controller and its black looks good for black

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is better than I expected, got this for my bf new set up he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new shopper for best buys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy from best buys every year i had to order my kids Christmas and they got everything i order right on time and was ready fir me to pick it up right on time like they said it would be in and was at the best price i could find thanks best buys

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Color, Awesome Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color of the controller is pretty sweet! Hopefully new colors will come out too. The haptic feedback is amazing, I don't know how I'll ever use a ps4 controller again!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good grip :)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Nice grip. The color is vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    The red weve been looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is really nice and it stands out, really showing other players whos boss

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    The Barbie Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, feel and quality of it. It’s the perfect hot pink color we were looking for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid pad option

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good selection of colors and have had no issues with the control since I purchased it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is amazing. Great controller. The new controllers are definitely worth picking up

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    DualSense controller

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great controller the size is perfect and overall really comfortable when playing…highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank You Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase. Me and my fiancé use it and is very happy with our PlayStation 5 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great trusty controller! I love the sleek black color and it works great.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    New PS5 controller get it here.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 Joystick drift happens quite allot with these controllers. So you need to buy a new one? Get a new one like this. Maybe one day they'll fix the joystick drift problem... One can hope!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the colors of this controller . Def a must cop for a nice controller collection

    I would recommend this to a friend