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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 49139 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are satisfied with the DualSense Wireless Controller's overall performance, appealing color options, and attractive design. Many appreciate its comfortable feel, long battery life, and premium in-hand experience. The haptic feedback and reliable connectivity also contribute to a positive user experience. However, some customers have expressed concerns about the button quality and stick drift issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 49,144 reviews
  • Rated 5 out of 5 stars

    Player 2

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good controller it’s better to have 2 or more me muscle have 4 to play and because I like all the colors

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Love Color

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The blue is exact match to online advertised pic. Which is a rarity these days. Its a PS5 controller, what more can you say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience shopping at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic product, top quality, and the service was excellent. Everything was fast; I ordered it at the Best Buy store and just had to pick it up. I'll definitely go back to this place when I need anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Choose the color that makes me happy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the controller in purple, for fans of purple!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camouflage controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for what I use it for. It’s a good fit for my PS5. I don’t have any issues with it. Thanks Best Buy for having ps5 controllers

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camo design very nice controller great add-on for my ps5!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    My son never changed it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color & excellent quality..I loved it, perfect quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    PS5 Back in Black

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black is back. Had to have it! Great new color with the awesome haptic feedback, triggers, mic and comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the Cobolt Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony control Cobolt Blue love the grip, feel of the buttons, are easy to use and it still works after a couple of months. I'm hard on controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Controller is amazing it’s so smooth never failed on me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W controller, no excuse for having no mic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller as of 2026, only beat by its own pro variant. Worth the price and doesn’t feel cheap or flimsy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote works well had no problems recommend getting them at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good they work professionally in selecting the products

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has never failed me I’ve had Xbox and other gaming consoles and I’d safely say the Ps5 dual since it sleek smooth and very appealing especially with the haptic triggers makes gaming awesome

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Drifting Joystick

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Play 5 controls are very comfortable to use but they are not very durable, they always end up with the joystick drifting, they should have affordable parts that can be replaced at home, without having to go out to buy a new one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a discount amazing controller glad i got it when i did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Nice to have no more stick drift

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Joystick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this idea of trading your old joystick for half off on a new one. Whoever came up with idea is a legend and deserves a raise lol it’s a easy process and as of now my new joystick is awesome thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 call of duty version

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality many free games to download and play cool controller touch feature when playing robot gameplay and available passcode for ps5 login when turning on device and it came with call of duty full game

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected as far as the color, but it is growing on me, its more of a Grayish color rather than white as seen in the picture, however its not a bad color.

    I would recommend this to a friend