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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 49159 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the overall performance of the product, with many reporting satisfaction. The color options are also a point of appreciation for some users. Additionally, the battery life has been satisfactory for those who have used the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 49,160 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been amazing. No issues . I believe we should buy more stuff from Best buy. They are very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received less then an hour for pick up, and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars to Sony for making this awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome controller! Sony did an amazing job creating the Dualsense. I bought an extra one for my PS5 and my brother and me are having a blast playing with them. The Dualsense controller does everything Sony says it would do. The haptic feedback and the adaptive triggers just make your gaming even more the better. If you ever need to buy a controller or another one for your PS5, please do not hesitate to buy it and make sure to get it form Best Buy so you know the controller is coming from a Best Buy store and not some 3rd-party seller. :)

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    It was about the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted a black controller and so happy bday to him that's what he got. He likes it and so I'm good. Hoping we don't end up with drift like one of our others has already though... which I think is pretty ridiculous cause these are Pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Initial thoughts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received my ps5 and tried the dualsense with it, 10/10 Quality, the Haptip Feedback is really a game changer. 100% would recommend to another customer

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Purple lurpel

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is great, grip is good. Hands do get a little sweaty but other than that. Its been good to me for almost a year now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Standard controller...but blue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy after one stopped working. It's exactly what you expect to get when you see it. It works very well, and has lasted longer than the default controller that came with the PS5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feel like it should, an official product, but there are other options available with antidrift joysticks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Playstation controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller arrived and it looks and feels good but the right stick and some of the shape buttons have stickiness right after opening but its held up well

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller! I really like the color and it feels comfortable in my hands

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller, great ergonomics and size for my hands!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Gaint Selection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the variety in controllers! Especially the different colors and gradients. I’ve bought two more since this one for my family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful controller in my fav color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a beautiful color and a really good controller that feels great yet still iconicity playstation! I love the adaptive triggers for certain games some games are too strong but mostly like Spiderman and GTA 5 it feels nice and so does the dual sense for feeling textures on the ground or weather effects! the only thing id say is they need to put a bigger battery having less then 6 hrs is a joke! should be at least 15!! other then that its my most fav controller ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel of this controller. It feels the same as the one before .

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves the chrome green color for his PlayStation five got it as a birthday gift a wonderful gaming controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek controller. Replaced the one that came with the PS5, which started to drift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my controller and happy I purchased it. I got a great price on it too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Easy to use! Very durable and kid friendly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced. These controllers seem to last for a few years with regular, normal use.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color I don’t have any issues with his controller at all. I recommend it.

    I would recommend this to a friend