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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.8 out of 5 stars with 49100 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the DualSense Wireless Controller's overall performance, appealing color options, and attractive design. Many appreciate its comfortable feel, long battery life, and premium in-hand experience. The haptic feedback and reliable connectivity also contribute to a positive user experience. However, some customers have expressed concerns about the button quality and stick drift issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 49,100 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Looks and works AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously...sweet color! Works exactly like it should....but wow.....love the color

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color nice feel. Overall good experience at checkout

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS5 DUALSENSE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels great, all I need is the ps5 to test it out. Once this whole hype calms down hopefully it'll be easier to actually purchase the console.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller for next-gen gaming

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller is excellent! It feels very comfortable in the hands, and the adaptive triggers and haptic feedback make gaming much more immersive. The battery life is good, and it charges quickly with USB-C. The build quality is solid, and the buttons feel responsive and smooth. Perfect for both casual and competitive gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving from the PS4 Pro to the PS5 Pro, one of the things that has blown my mind is the controller. The complexity of the vibration mechanism, and the way some games make use of it to communicate through your hands (I’m thinking specifically of Ghost Of Yotei, my current “time-eater”), as well as the tactile feedback in the shoulder buttons (feeling the tension of a bow as you draw an arrow?! Holy crap) make this an incredibly well-designed device, and I hope more game developers fully explore its abilities to draw the gamer in. Connecting it to my iPad for Remote Play was easy too. And provides nearly the same experience as being connected directly to my PS5 Pro. Great work, Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Haptic feedback is a nice feature, and fits very well in my hand

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful color

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this bright blue color and its a great product

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful PS5 controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was as nice as any to purchase. If your set up is green, this controller would match perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great gaming controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller not only it’s for the ps5, but it can be used on your phone, iPad, laptop, and more and can be used on multiple games. If you need a good controller with nice colors get this.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Can your xbox controller talk back to you?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent experienced any issues with these yet, though I have heard some people talk about stick drift I havent had it happen. The controllers themselves are absolutely fantastic, packed with features and tech. Adaptive triggers, real haptic feedback (its legit), a speaker and a mic, gyroscopes, touchpad, and RGB! Yes, I know the ds4's had most of these but it really is still a whole new console gaming experience with these things and it feels like they really perfected the things that the ds4's already had. They're great, seriously!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    perfect controller with amazing features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful design, responsive buttons, long lasting battery and even has a built-in speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, as normal all products from Sony electronics are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS5 DualSense controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control is smooth, and the response time is great. I love the camouflage design. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent quality and does not have the button drifting issue like the 1st gen controller. Love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Comfort

    Rated 5 out of 5 stars

    PS5 REMOTE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color & amazing comfort. Prize should be a bit less bit not too bad

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Dualsense is so good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dualsense controllers so much. So much so that I had to purchase another! The purple color on the dualsense is exactly what I wanted, its one of my favorite shades of purple. I still love the haptic vibration and the adaptive triggers (althought I have them turned to the medium setting, as the strong setting setting is too strong for me, personally.)

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this during the BF time at a discount. Always good to have another PS5 controller around. I like the color of this one. It was very unique and different. Controller works perfectly with PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way the new controller looks. Feels great and operates perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    PS5 Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product not a great price tag i like the color a lot and haven’t had any issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Customer Service by Brandon at Best Bu

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t tried the PS5 controller yet, but I want to highlight the excellent customer service at Best Buy. Initially, they almost couldn’t find the controller, but associate Brandon went the extra mile and found it for me. His genuineness and attentiveness provided a satisfying shopping experience. It’s refreshing to see an employee so dedicated to helping customers. Keep it up, Brandon!

    I would recommend this to a friend