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Customer reviews

Rating 4.8 out of 5 stars with 49701 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the product's color options, reliable overall performance, and sleek design, appreciating its comfortable feel, solid battery life, and fun haptic feedback. The excellent controller and easy grip are also frequently praised. However, prominent stick drift and the high price are significant drawbacks, with some users also noting concerns about its increased size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 49,701 reviews
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great controller, a couple minor gripes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for a few weeks now and honestly it’s pretty awesome. The haptic feedback is wild — you can actually feel different textures and hits in games, and the adaptive triggers make stuff like drawing a bow feel way more real. Didn’t expect to care about that but I do now. Also love not needing a headset for quick chats thanks to the built-in mic/speaker. The purple color is great in person, way better than it looks in photos. Only real complaint is battery life — I’m charging it every couple days which gets a little annoying if you forget. Also heard stick drift can creep in after a lot of use, so fingers crossed mine holds up. Still, way better than the old controllers and totally worth it. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome controller and great design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. The gray camo design looks really clean in person and the controller feels premium right out of the box. The adaptive triggers and haptic feedback still make PS5 games feel way more immersive compared to older controllers. Battery life has been decent and it also works great on PC, which was a nice bonus for me. Buttons feel responsive, sticks are smooth, and overall it’s just comfortable to use during long gaming sessions. If you already like the DualSense controllers and want one that stands out a little, this is definitely a good pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A must have!!!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The **Sony DualSense Wireless Controller** for PS5 (White) is a game-changer. Its adaptive triggers and advanced haptic feedback deliver a profoundly immersive experience, making every action feel more real. The controller is comfortable to hold, with a solid build and a sleek design. It supports USB‑C charging, and the built-in mic is a nice bonus. While battery life isn’t perfect, the overall experience is amazing — a must-have for PS5, PC, or mobile gaming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller stopped working after awhile. I’ve never experienced this ever in my history of gaming

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ps5 remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels amazing in my hands — the build quality, comfort, and responsiveness are top-tier. The adaptive triggers and haptic feedback make every game feel more realistic, and the battery life is surprisingly strong for how powerful it is. The buttons are smooth and accurate, and it connects instantly with no lag. Whether I’m gaming casually or playing competitively, it performs flawlessly every time. Definitely worth every dollar — Sony nailed it with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense is easily the best controller I have ever used. The haptic feedback and adaptive triggers make the gaming experience much more immersive. It fits perfectly in my hands and the battery life is solid for long gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Feel

    Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of the controller, it feels great and I have had no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Design

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Feels great, last awhile, and I love the color.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived damaged with no replacement.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved damaged And they couldnt replace. What a joke

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller for PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable controller with excellent build quality. The haptic feedback and adaptive triggers make PS5 games feel more immersive. Battery life is decent and the connection is always stable. Overall, a great controller and I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 4 out of 5 stars

    Sony PlayStation 5 DualSense Wireless Controller (

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 DualSense Wireless Controller in white is a significant leap forward in gaming peripherals, delivering an immersive and tactile experience that elevates gameplay to new heights. Here's a detailed breakdown of its features and performance: Design and Aesthetics The white DualSense controller sports a sleek, futuristic design that complements the PS5 console perfectly. Its ergonomic shape ensures comfort during long gaming sessions, with a slightly larger build than its predecessor, the DualShock 4. The matte finish minimizes fingerprints, and the textured grips provide a secure feel. Haptic Feedback and Adaptive Triggers The standout feature of the DualSense is its haptic feedback and adaptive triggers. The haptic feedback offers precise and dynamic vibrations, making every action in the game—from footsteps to explosions—feel more realistic. The adaptive triggers add resistance based on in-game actions, such as drawing a bowstring or pressing a brake pedal, enhancing immersion. These innovations truly redefine how players interact with games. Battery Life and Charging The battery life is respectable, lasting around 8-12 hours, depending on usage and game intensity. While it's not a huge improvement over the DualShock 4, the controller charges quickly via USB-C, which is a welcome upgrade for convenience and efficiency. Additional Features Built-in Microphone and Speaker: The integrated mic is handy for quick voice chats, though a headset is still preferred for longer sessions. The improved speaker provides clearer in-game audio cues. Create Button: The "Create" button replaces the "Share" button, offering more intuitive access to capturing and sharing gameplay moments. Touchpad and Motion Controls: The touchpad is larger and more responsive, and motion controls are smooth and accurate for compatible games. Compatibility The DualSense is compatible with PS5, select PC games, and even mobile devices via Bluetooth. However, its full range of features, like adaptive triggers and haptics, is best experienced on the PS5. Conclusion The Sony DualSense Wireless Controller is a game-changer, offering unparalleled immersion and innovation. Its thoughtful design, cutting-edge features, and excellent build quality make it an essential accessory for any PS5 owner. While the battery life could be improved, it’s a minor drawback in an otherwise stellar package. Rating: 4.8/5 Pros: Immersive haptics, adaptive triggers, ergonomic design, excellent build quality Cons: Battery life could be longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it – best controller I’ve owned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a lot of controllers over the years, and this one is on another level. The Sony DualSense Wireless Controller Chroma Indigo doesn’t just look incredible (the color shifts between blue and purple depending on the lighting), it completely changes how games feel. The haptic feedback and adaptive triggers are the real game changers—you actually feel tension when accelerating, shooting, or braking. It makes everything way more immersive and honestly hard to go back to anything else. Comfort is spot on too. Fits perfectly in your hands, buttons feel responsive, and the build quality is solid. I’ve used it on PS5 and PC with zero issues. If you’re thinking about upgrading or grabbing a second controller, don’t overthink it—this is easily one of the best you can buy. Sony nailed it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolute Game-Changer – Style Meets Immersion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Midnight Black DualSense controller is hands-down the best controller I’ve ever used. From the moment I picked it up, it felt premium—comfortable grip, perfect weight, and a sleek matte black finish that looks incredible next to my PS5 setup. What really sets this controller apart is the haptic feedback and adaptive triggers. You don’t just play the game—you feel it. Whether it’s the tension of drawing a bow, the resistance of braking in a racing game, or subtle environmental effects like rain or footsteps, the immersion is next-level. It genuinely adds a whole new dimension to gaming. I also love how versatile it is. I use it not only on PS5, but also on PC and mobile, and the wireless connection is fast and reliable every time. Battery life has been solid, and the built-in microphone and speaker are surprisingly useful for quick chats without a headset. Bottom line: this controller isn’t just an accessory—it’s a core part of the experience. Stylish, innovative, and incredibly fun to use. If you’re serious about gaming, the DualSense Midnight Black is 100% worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Cosmic Red Looks and Feels Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the cosmic red PS5 controller about a month ago and it’s honestly the best controller I’ve ever used. The color is even better in person, its vibrant color really stands out in the best way. It’s not just about the looks, the performance is also top-tier! The feedback and adaptive triggers makes games like Spiderman-Man: Miles Morales and more feel totally immersive. It’s comfortable to hold, even during long gaming sessions. The battery life last a few hours which is good and the USB-C charges really quick. I highly recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up a second Sony DualSense Wireless Controller from Best Buy, and it continues to be the best part of the PS5 experience. The adaptive triggers provide incredible resistance when you're drawing a bow or braking in a racing game, which makes everything feel so much more realistic. The haptic feedback is also next level you can actually feel the difference between walking on gravel versus metal. It's very comfortable for long sessions, and the built in mic is surprisingly clear for quick chats. Whether you're playing on console or even PC, the build quality feels premium and well worth it. Highly recommend for anyone looking to level up their setup!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, great battery life for longer sessions and feels pretty durable

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Greta controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The red PS5 controller looks great with its vibrant color! It maintains all the features of the original DualSense, like haptic feedback and adaptive triggers, which add a lot to gameplay. The ergonomics are comfortable for long gaming sessions. Some users have mentioned that the red color can show fingerprints more easily than the white one. Overall, it's a fantastic controller with a striking aesthetic. If you're looking to add some flair to your setup, the red DualSense is a great choice!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel, Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the feel. PS5 controllers are the best for the price. They last you forever if you take care of it. 100% worth the money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not new item and repackaged ..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a previous return not a new controller package came open from bottom

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gaming Feels Next-Gen with This Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller was already amazing, but in Midnight Black? Absolute perfection. It looks sleek, feels premium, and somehow makes every gaming session 10x more immersive. The haptic feedback and adaptive triggers are game-changers—whether it's feeling the tension of a bowstring in Horizon Forbidden West or the gritty road in Gran Turismo 7, the detail is next level. The ergonomic grip is super comfortable for long sessions, and the built-in mic is a nice touch for quick chats. Battery life is solid, but I do wish it lasted a bit longer. Still, with fast USB-C charging, it's not a big deal. If you're looking for a second controller or an upgrade, this is the one to get. Pros: Stunning design, immersive haptics, adaptive triggers, comfy grip Cons: Battery life could be better Would I recommend it? 100% yes. Once you game with this, there’s no going back.

    I would recommend this to a friend