Customer Ratings & Reviews

They have the absolute best service what so ever i love it.

My nephew loves this controller! He keeps thanking mecfor it.

I (thought I) was sold an open box, excellent quality dualsense pad. However, what was in the box was a poor/fair quality specimen. this thing is used up, the stick tops are worn thru, several spots are shiny with use, yknow where the texture has been rubbed away and its just polished plastic. And of course the battery life is not quite 10 minutes "oh, no problems, Ill just return it to the store" Not so fast! Best buy #444 refused the return. Tiara in specific was the employee who refused it, claimed we were lying, that we had swapped controllers. Tiara was insanely rude, borderline irate, it must be inconceivable that best buy could make an error in the quality description of an open box item. Went home, with garbage controller, and went to the bestbuy online chat. was advised to try at a different store. Next nearest store is an hour away... not happening I know, I know, far too late for it now, but long story short, I had to initiate a chargeback against best buy #444, moral of the story, always check open box. make sure youre getting the item you wanted, in the correct condition, cause the tiara at your store may be having a bad day and refuse to return it. was insanely rude and accused us of swapping items.

Awesome controller only on PlayStation love the matte finish

Very good controller nice colors perfect reaction time

Great controller! The aesthetic looks beautiful and elegant.

My teenage grandson had a big smile on his face when he opened this at Christmas

Quick delivery, and works as described! Best buy always comes through.

A gift for my godson so far no complaints yet since he received it

The ps5 controller works as it should.............

Do we really need to write a review here? It’s the PS5 if you are lucky enough to have one you might want to jazz it up

My product was exactly what i hoped for and expected. I received it very quickly when utilizing curbside and very professional.

Love the new ps5 controller. Buttons feels good and force feedback feature I like. Some people don’t. Overall quality is good.

Best buy stock always seems to be the most frequent. They also provided the added bonus of having it hand delivered the same day

It's a great controller the triggers are cool sometimes, the haptics are the best its ever been.

Fast delivery and uneventful. Nothing really exceptional.

New controllers definitely do offer few extras like sensitive triggers but more support from games needed to take full advantage.

Absolutely love this controller! Wish I would’ve waited a few more days as the cosmic red was just announced for pre order

I just need the ps5 console to go with it. It's too hard trying to get it online. Please make it easier for us to purchase. Thanks.

Love these new controllers. The trigger adaptiveness is next level. If you're a Playstation Fan, you'll definitely love these guys.