Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46808 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2186 Showing 43,701-43,720 of 46,810 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Exactly what i ordered. Will definitely order again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Electric

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller to play on pc with just need a charging cable

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice color

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the blue and is a nice color. The controls are nice and smooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    must have controller !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have controller , paired with with my mew laptop runs amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels good compared to other controller that came with the ps5

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    new and cool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our son wanted a new ps5 controller and the color is new and cool

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Wanda maximoff

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color reminds me of wana maximoff which is why i got this color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandpa

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson was extremely happy with it just what he was hopping for

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controllers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and color. Does exactly what it’s supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money. Works fine with my ps5. Dualsense works ok.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than xbox controllers. Color and everything else is great.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Camo ps5 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good feel to it super cool. Would definitely buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great and easy buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works well, with no issues. I like the color a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The wife

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get this color for my wife so she can play the game with me

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great color! It connects easily to the ps5! Worth buying it!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller and great color also is beautiful for a girl.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the one I wanted

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this purple one believing it was the new ones with the thicker springs on the L2 & r2 but the code required for this on back of controller was not the new code. The new code would have a "small" upper case A. This one has a big upper case A .

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 2 out of 5 stars

    Bad Controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have boughten probably 10 PS5 controllers and the joysticks always end up breaking within a month. On the bright side the controller feels nice in the hand

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    PS5 controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and feel. Probably our favorite PS5 controller so far

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad condition

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased an Open Box controller from Best Buy, and unfortunately, it turned out to be defective. I didn’t use it right away — when I finally tried it, I realized it wasn’t functioning properly. This was really disappointing, especially since I expected that Open Box items would be tested and guaranteed to be in working condition. I reached out for help just one day past the regular return period, and was told I’d need to sign up for a paid membership just to return a faulty product. That doesn’t feel fair, considering the item arrived in non-working condition. I hope Best Buy can improve quality control for Open Box items and consider more reasonable return options when the product is clearly defective.

    No, I would not recommend this to a friend