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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46823 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2221 Showing 44,401-44,420 of 46,823 reviews
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift sucks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why does stick drift have to exist on these new controllers? I just bought this one and a few hours in I am dealing with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bah

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its really strange how the controller bugs easily after couple minutes of playing but its a nice color

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for awhile

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for awile then L2 started freezing up, have to reset it to even use it and then l2 doesn't work at all

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Good controller terrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and then went on sale for $20 cheaper 3 weeks later. Best Buy won’t price match cus it’s past 15 days. I miss the old best buy where it was 30 days.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be a great controller but has issues early

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace controller that came console, which already has drift. After two weeks, this already had sticky face buttons! Not great! Could be a really incredible piece of hardware, but too many ticky tack errors and issues this early on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, nice looks,only downside is durability. No charging cord is provided. This is my 5th controller since the ps5 has been released.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is alright but overtime you’ll start experiencing stick drift problems

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ps5 controller don’t last long Sony needs to fix or come out with a better one then the edge solution

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 controller works great, but battery lacking

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is terrible. Overall a solid controller, you’ll just keep it plugged in more often than you’d like for a wireless controller.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was chipped

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt worn outaway i just felt odd and different so I definitely don't recommend it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You have to buy this!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked my 7 year old his opinion and he said “You have to buy this because the controller is really good and there’s a lot of cool games” I do have to say that after almost a year and heavy usage it starts making a clicking noise. I don’t think it affects it just a little annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Malfunctioning

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color soo much! But it’s starting to malfunction. It keeps pressing different inout by itself. I’ve only had it for two months.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller will frequently disconnect. Look for a different product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    crappy controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one that I have purchased since the PS 5 was released. They start out great, but then the joy sticks quit working. I hope Sony improves these. If you buy one spend the money and buy the warranty. You will need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish they were more durable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works just fine. But they only last my son like 7 month . I jave to keep buyin new one. Any hit will cause it to lag as he says

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open Box not so excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box excellent and it wasn’t excellent. It had lots of scratches and food stains and crumbs, like who looked at it and decided with looked like new? In the bright side, the shipping was fast and the return was seemless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I’d give it and the store 0 stars if I could.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought tje item and was delivered a purple controller, should have been white but whatever as long as it works I don’t care. Used it a grand total of 10 times and it stopped working. Contact customer support and they tell me to bring it into the store. I do, but since it’s out of the 15 day return I now own a controller that is decoration. Worst customer service I have ever received.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    PS5 controller with Great color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be nice with different colors, especially camouflage, liking it. But would love to have more colors specifically in camouflage

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all dirty and mess up, looks really disgusting I can’t believe that you guys just decide to sell it like that, looks like if a 4 years old kid was playing with it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Color is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is nice but the controller was defective when I got it. The left joystick was alright pulling left. Had to exchange it.

    I would recommend this to a friend