Customer Ratings & Reviews

These people charge my card, shipped my order; the order reached my city and state; roadie (or who ever that is) states they picked it up and out for delivery then they cancelled my order and now they will not give me a refund!

I like the look but it feels a bit cheap compare to the ps4 controller. Maybe it's just a preference.

The controller that was given to me has stick drift and isn’t in amazing condition even though I bought it with it saying it has excellent condition.

I would rate it at 5. But the battery don't seem to last long I just might got a lemon

I’m not a fan of play station controllers I feel that they are not durable at all. This is my 4th controller since getting the ps5 in Nov ‘21

Pay for the upgraded one, the standard controllers develope stock drift to easy.

Back controller button already sticking after first time playing.

I like the ps5 controllers, and they offer some nice colors. But the thumb sticks drift after a bit of use. Sony is well aware of this but choose not to acknowledge it because they bank on the fact you'll buy a replacement.

I got it to use it as my Steam Deck controller and it works well enough. One gripe I have is that it’s difficult to charge properly. You’d think you can charge it through the Steam Deck, but nope. No idea why.

Usual problem. Drift on both joysticks after 6 months or so.

Had to purchase this less than a year after buying PS5 due to drifting issue. Hopefully this one is better

This is my second dualsense controller in the past 7 months. They're not as durable as the dualshock 4 controllers.

This is an updated ps5 controller with an amazing color scheme. It's nothing different other than the colors. Being that from the new series of remotes, there are fewer chances of you getting the drift issue.

Only lasted 1.5 months. The stick drifts, when I'm not touching it. Now it's not returnable. A waste of money.

This controller is good so far, I haven’t experienced controller drift yet thankfully.

Not best buys fault, but sony need to release much sturdier controllers that can resist stick drift! It is a real cursh for the Playstation community.

Super disappointed! I purchased this controller 2 weeks ago today. There is a drag in the left joystick and it randomly runs already. Started within the 1st week of purchase. Dedicated PlayStation since 1998. They HAVE to step up the quality here though. Please, PlayStation. Extra shout out to Best Buy’s Total Tech protection plan!

Like the controller but the left trigger broke on me after a couple months. Should be made better than that. Love the Dual Sense but this needs to be better.

Love the color. Wish Sony could fix the drift modes.

It’s awesome but cheaply made. Had to return the controller I got with the console because of the R2 button after about a month of gameplay. Had to buy another meanwhile :/